Sales Development Representative

**Who we are**: Amilia is more than just a tech company - we’re a close-knit community made up of caring, entrepreneurial-minded individuals. Our multi-disciplinary team members will challenge and support you on every project. We care about our work, our colleagues, and our clients

**What we do**: We provide an eCommerce platform for activities and recreation. Our platform enables organizations to engage and connect with their community by making it easy to find, register, and pay for activities online.

**How we do what we do**:We provide all our team members with the tools and flexibility they need to succeed every day. We also put an emphasis on collaboration and encourage everyone to bring new ideas to the table, even if it’s outside of your department.

**Why we do what we do**: We’re not just here to sell software - we want to revolutionize the way recreation organizations leverage technology. Every Amilian is incredibly invested in our mission to disrupt the status quo and help our clients achieve great things.

**What can you expect**:
The _hybrid _sales development representative (SDR) works with inbound and outbound leads. The SDR focuses on moving leads through the funnel to qualify them and convert them into opportunities. By combining the responsibilities of inbound and outbound SDRs, the hybrid SDR brings a comprehensive approach to lead generation and qualification, allowing for a broader reach and more opportunities to drive sales growth. The role includes activities such as:
**You'll be responsible for**:
**Outbound** work**:

- Research, identify and prospect new leads.
- Actively engages in outbound prospecting activities. This involves identifying and reaching out to potential customers who have not yet interacted or shown interest in the company.
- Engage & build relationships with leads through different channels.
- Develop a firm understanding of the client’s industry, strategy, and goals.

**Inbound **work**:

- Managing inbound leads that come through various channels such as website inquiries, content downloads, trial sign-ups, or live chat.
- Engage with leads within a defined SLA.

**Creating opportunities**:

- Conduct needs analysis and evaluate the lead's fit with SmartRec on a discovery call.
- Understand the lead's pain points, requirements, budget, etc. to determine if there is a potential sales opportunity.
- Demonstrate the value of the solution to sell the next step.

**Sales funnel management**:

- Manage the sales pipeline by accurately updating lead information, activities, and outcomes in the CRM.
- Track progress, analyze conversion rates, and identify opportunities for improvement, ensuring the smooth handover of qualified leads to the sales team.
- Constantly improve our sales process in order to increase the number of sales opportunities and thus exceed the established objectives.

**What we want from you**:

- Minimum of one (1) year of experience in sales,
- Excellent organization and time management skills
- Bring your personality to the job Natural relationship builder with integrity, reliability, maturity and Tech-Savvy
- Excellent English communication skills (written and spoken) with the ability to present ideas, including the ability to deliver presentations at all levels of the organization. French is sa strong asset
- Ability to work at Montreal office a minimum of 2 times per week
- Proven work experience as a Sales Development Representative or similar role in the e-commerce or SaaS or similar tech-related industry - strong asset

**What you will get from us**:

- A competitive and progressive salary;
- A group RRSP employer contribution of up to 5%;
- A complete benefits package for you and your family;
- An Employee Assistance Program (EAP) and a Telemedicine service;
- A $750 wellness allowance per year;
- 4 weeks vacation and 8 sick days yearly;
- The possibility of working in the office or at home, and up to 3 months abroad per year *conditions apply;
- A strong work-life balance: flexible hours, and year-round mini-Fridays;
- Skill development opportunities through engaging workshops, training, access to Udemy and opportunities to attend conferences;
- Companywide and team bonding activities to connect with your peers throughout the year;
- Weekly Bootcamp and Yoga classes for Amilia;
- 25% discount on annual membership for STM and EXO;
- Up to 15 hours of group volunteering paid per year;
- In-office snacks, including fresh fruit baskets, coffee, beverages, and free drinks.