Parking Reservation Clerk

2 weeks ago

Toronto, Canada Indigo Group Full time

**R**Indigo Park Canada is seeking a **customer-focused and detail-oriented Reservation Clerk** to join our team at **Pearson Airport**. As a global leader in parking and mobility solutions, we’re looking for someone who thrives in a fast-paced environment, enjoys helping people, and can manage multiple priorities with accuracy and professionalism.

**What You’ll Do**:

- Support customers with their use and navigation of the parking reservation platform.
- Inform and advise customers and clients on our products and services.
- Investigate transactions and provide solutions for parking transaction discrepancies.
- Review transactions and process refunds/payments as required, maintaining accurate tracking logs.
- Assist with parking permit duties and provide staff relief as required.
- Perform reservation administration duties and general office support as directed.
- Generate and submit reports according to internal deadlines.
- Maintain confidentiality and accuracy when entering and managing customer data.
- Collaborate with team members to ensure a high level of customer satisfaction.

**What You Bring**:

- **Minimum 2-3 years of customer service experience**, preferably in environments such as retail, hospitality, parking, or call centers.
- Strong English communication skills (both verbal and written), with a positive attitude and openness to direction and feedback.
- Proven customer-service-oriented mindset and problem-solving abilities.
- Experience with reservation or ticketing systems is an asset.
- Proficiency in Microsoft Office (Word, Excel) and general computer use.
- Bilingualism in English and French is a strong asset.
- Ability to stay calm under pressure in a fast-paced environment.
- Comfortable working independently with mínimal supervision.
- Strong attention to detail and concern for accuracy and customer satisfaction.
- Exceptional time management and organizational skills.

**What Makes You a Great Fit**:

- You bring a professional, client-first attitude to everything you do.
- You’re tech-savvy and comfortable navigating new systems and tools.
- You take initiative and pride in delivering quality work.
- You enjoy being part of a supportive team and helping others succeed.
- You’re eager to learn and contribute to a positive, customer-centric environment.

  • Reservation Clerk

    2 weeks ago

    Toronto, Canada Indigo Group Full time

    Indigo Park Canada is seeking a customer-focused and detail-oriented **Reservation Clerk** to join our team at **Pearson Airport**. As a global leader in parking and mobility solutions, we’re looking for someone who thrives in a fast-paced environment, enjoys helping people, and can manage multiple priorities with accuracy and professionalism. **What...

  • Reservations Agent

    5 days ago

    Toronto, Canada Canada Lands Company Full time

    **Short Summary**: The Reservations Agent is responsible for greeting, booking and executing all dining reservations and special requests in all food outlets. They are to provide extraordinary service and information on all CN Tower Food and Beverage products and services. They also need to be informed of all other CN Tower products services and be up to...

  • Data Entry Clerk

    2 weeks ago

    Toronto, Canada Sunwing Travel Group Full time

    **Join us in making vacation dreams come true** **!** Are you searching for a fun, passionate, travel loving team? -Sunwing has the EPIC work culture you have been searching for. We are currently looking for a **Data Entry Clerk **to join us in making vacation dreams come true. As the Data entry clerk, you will ** **build and maintain products in the...

  • Reservations Agent

    5 days ago

    Toronto, Canada Canada Lands Company Full time

    **Company**: CN Tower **Location**: 117554, 290 Bremner Blvd, Toronto, ON **Employment Status**: Employee (Part-Time) **Salary**: 18.83 **Short Summary**: The Reservations Agent is responsible for greeting, booking and executing all dining reservations and special requests in all food outlets. They are to provide extraordinary service and information on...

  • Customer Service Clerk

    2 weeks ago

    Toronto, Canada Toronto Parking Authority Full time

    The Customer Service Clerk provides first level response in resolving customer inquiries and complaints, contributing to an exceptional experience for all customers relying on Green P facilities and services.RESPONSIBILITIESRespond to customer inquiries and complaints received through various channels – telephone, e-mail, social media, etc. Resolve issues...

  • Customer Service Clerk

    2 weeks ago

    Toronto, Canada Toronto Parking Authority Full time

    The Customer Service Clerk provides first level response in resolving customer inquiries and complaints, contributing to an exceptional experience for all customers relying on Green P facilities and services. RESPONSIBILITIES Respond to customer inquiries and complaints received through various channels – telephone, e-mail, social media, etc. Resolve...

  • Customer Service Clerk

    2 weeks ago

    Toronto, Ontario, Canada Toronto Parking Authority Full time $40,000 - $60,000 per year

    The Customer Service Clerk provides first level response in resolving customer inquiries and complaints, contributing to an exceptional experience for all customers relying on Green P facilities and services.RESPONSIBILITIESRespond to customer inquiries and complaints received through various channels – telephone, e-mail, social media, etc. Resolve issues...

  • Customer Service Clerk

    1 week ago

    Toronto, Ontario, Canada Toronto Parking Authority Full time $35,000 - $50,000 per year

    The Customer Service Clerk provides first level response in resolving customer inquiries and complaints, contributing to an exceptional experience for all customers relying on Green P facilities and services. RESPONSIBILITIESRespond to customer inquiries and complaints received through various channels – telephone, e-mail, social media, etc. Resolve...

  • Customer Service Clerk

    1 week ago

    Toronto, Ontario, Canada Toronto Parking Authority Full time $40,000 - $60,000 per year

    The Customer Service Clerk provides first level response in resolving customer inquiries and complaints, contributing to an exceptional experience for all customers relying on Green P facilities and services.ResponsibilitiesRespond to customer inquiries and complaints received through various channels – telephone, e-mail, social media, etc. Resolve issues...

  • Reservations Sales Agent

    2 weeks ago

    Toronto, Canada Cambridge Suites Toronto Full time

    Welcome to Cambridge Suites Toronto, An All-Suite Hotel In Downtown Toronto. TITLE**:RESERVATIONS SALES AGENT** Cambridge Suites Toronto is looking for a Reservations Sales Agent who will be the first point of contact for our guests. You must be friendly and efficient, and we'll train you to become a hotel ambassador. REPORTS TO: Director of Reservations...