Clinical Placement Support Officer, School of

**CLOSING DATE**:October 11, 2024

**Land**_ _**Acknowledgement**
- George Brown College is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other._

**Equity Statement**_ _**

**GBC Vision**
- To be _a college renowned for its inclusion, excellence, relevance, impact, and leadership._ _

**Position Summary**:
The incumbent will support the administrative and operational aspects associated with arranging clinical placements across programs offered in the Sally Horsfall Eaton School of Nursing. Clinical placements are arranged within multiple health care organizations including acute care, long-term care, and other community settings.

**Key Responsibilities**:

- Provides general operational and administrative support in the School of Nursing; this includes administrative procedures associated with arranging clinical placements across the School of Nursing serving several undergraduate and postgraduate nursing and PSW programs.
- Assists in supporting and maintaining the database system for monitoring and evaluating clinical placement activity.
- In consultation with the Manager, Clinical Placement Office, the incumbent supports the scheduling of clinical placement assignments. Liaises with organizations and supports orientation and onboarding processes.
- Maintain complete records of all required documentation (insurance, WSIB) related to organizational liability associated with clinical placement agreements.
- Utilizes HSPnet (a web-enabled Practice Education Management system for the health sciences) to support the coordination of clinical placement assignments.
- Runs reports from various database systems (e.g., Banner, HSPnet); assists with updates of the Clinical Placement Office Hub located on the Learning Management System (LMS).
- In consultation with the Manager, Clinical Placement Office, the incumbent supports the scheduling of interviews for potential clinical instructors; prepares academic contracts, liaises with Human Resources to ensure all required documentation is completed.
- Triages instructor and student queries related to clinical placements and forwards any unresolved issues to the Manager, Clinical Placement Office.
- Acts as back-up to other support staff as needed during peak periods and absences.
- Other related duties as assigned.

**Educational and Experience Requirements**:

- Minimum two-year diploma from a recognized post-secondary institution in Business Administration, Office Admin-Health Services, or related field.
- Minimum two (2) years of experience in client service and administrative work in a busy environment with a diversity of people and exposure to unexpected situations/requests; experience with developing and maintaining a database and ongoing database management.
- Proficiency in the use of Microsoft Office, especially Outlook and Excel.
- Proficiency with HSPnet Software an asset.

**Skills and Attributes:
- High level organization and time management skills; ability to prioritize work.
- Must be able to carry out a client-service approach and be able to balance tasks with frequent interruptions and requests for assistance.
- Excellent English, oral and professional written communication skills.
- Experience with problem-solving, conflict resolution and maintaining confidentiality of sensitive information.
- Effective interpersonal skills; ability to work independently and as part of a team.
- Accuracy and attention to detail in collecting information and preparing documents and reports.
- Demonstrated collaboration and interpersonal skills at a professional level.
- Demonstrated commitment to uphold the College’s priorities on diversity and equity.

**Interview process may consist of a practical skills component.**

**Notes**:

- The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.

**About Us**:
George Brown College prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

**Why work here?**

George Brown College offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.