Dental Administrator

1 week ago


Drayton Valley, Canada Timber Dental Full time

**Job description**

**Career Opportunity: Dental Administrator**

**About Us**:
We are a reputable dental practice committed to providing exceptional dental care to our patients and and an amazing place to work for our staff.

**Position: Dental Administrator**

**What You'll Contribute**:
As a Dental Administrator you will play a pivotal role in creating a seamless and welcoming environment for our patients. Your responsibilities will include, but are not limited to:
**Patient Relations**:

- Greet patients warmly and ensure a positive first impression.
- Answer phone calls and respond to inquiries with professionalism and courtesy.
- Schedule appointments and manage the appointment calendar.

**Administrative Tasks**:

- Maintain and update patient records accurately.
- Handle patient information with confidentiality and compliance with privacy regulations.
- Presenting treatment and financial arrangements to patients.
- Assist with billing and insurance processing.
- Entering patient and insurance payments.
- Collecting balances.
- Contacting patients on treatment lists.

**Collaboration**:

- Work closely with the dental team to coordinate patient care and ensure a smooth workflow.
- Communicate effectively with others on the administrative team and the clinical team.

**Customer Service**:

- Provide excellent customer service by addressing patient needs and concerns.
- Ensure a comfortable and welcoming environment for patients in the office.

**Qualifications**:

- Previous experience in dental is an asset
- Strong communication skills with a professional and empathetic demeanor.
- Proficient in handling administrative tasks and utilizing office software.
- Ability to adapt to a fast-paced and dynamic work environment.
- Experience with Dentrix is an asset.

Schedule:

- Day shift
- Monday to Friday

**Job Types**: Full-time, Permanent

Pay: From $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- On-site parking

Work Location: In person



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