Program Manager

**Job Scope**

This role is best suited for someone looking to take the next step in their career pathway as they advance into the first steps of a leadership role. The PM role is highly supportive, as it provides the highest level of customer service to all employees and external contacts of VFS. Staff and students within the program(s) view the Program Manager as a role model for expected behaviors and interactions. It is imperative that this individual be seen as a coach, mentor, and positive role model.

**Core Responsibilities**:

- Understands and administers Vancouver Film School policies and procedures to all staff and students at the program level.
- Coordinate with the Education Administration Department with respect to student handbook updates, orientation and introductory sessions, student records such as grades, attendance, graduation and tracking the placement and progress of students in second VFS programs in conjunction with the Head of Department.
- Schedule all courses and workshops.
- Communicate daily with students in the area of personal issues, upcoming events, class meetings, absence meetings and disciplinary issues.
- Coordinate and administer departmental services for faculty such as phones, contact lists, office space and computer support.
- Liaise with the Marketing and the Admissions Department to ensure receipt of current programming particulars and to support marketing and admissions-related initiatives, such as open houses, workshops, etc.
- Liaise with Admissions and Students Services Departments with respect to new students and alumni.
- Coordinate with the Educational Administration Department the submission of course outlines and lesson plans for the Film Production Department as per Head of Department approval.
- Supervise instructors' course information such as attendance tracking, grades and course evaluations in conjunction with the Head of Department and Senior Instructors.
- Liaise and coordinate with the People and Culture department in the areas of faculty hiring, tracking of staff attendance, payroll, vacation, overtime, and change of information of current faculty and employees in conjunction with the HOD and Senior Instructors.
- Other duties as assigned by the Head of Department.

**Skills, Experience and Education**:

- Understands and administers Vancouver Film School policies and procedures to all staff and students at the program level.
- Post secondary and relevant lived experience that honors the job duties listed above
- A minimum of two to three years of complex administrative experience
- Excellent written and interpersonal skills with an attention to detail and accuracy.
- Demonstrated organizational, supervisory and time management skills.
- Experience in the visual art, design, animation and/or film industry would be an asset.
- Strong computer and software skills that include experience with Adobe and other creative products.
- Good business writing skills with an attention to detail and accuracy.
- Ability to communicate effectively with all levels of personnel and with external contacts.
- Demonstrated organizational and time management skills.
- Demonstrated good judgment and initiative with the ability to work independently.
- Highly organized team player with a flexible approach and works well under pressure.
- Ability to present a professional and positive image and maintain discretion and confidentiality.

**About VFS**:
There is no such thing as an ordinary day when you work at Vancouver Film School. It’s a creative and enthusiastic environment where you’re part of the journey and education of the next generation of actors, filmmakers, video game developers and creative thinkers. Our unique culture is all about celebrating the pure passion and unwavering perseverance of our students as they go through their own amazing personal journeys towards a career in the entertainment arts. Constantly evolving and updating to meet industry demands, VFS believes results matter, and that extends from our classrooms and experienced faculty to our hard-working marketing, admissions, and support departments — and well beyond.

The scope and depth of our mission is what makes it vital for us to seek out diverse perspectives, innovation, resourcefulness, and navigational expertise. This is why our team represents countless different nations, lived experience, and people of all journeys. Diversity is our number one strength at VFS. We are successful when we are equal. If this speaks to you, we encourage you to inquire about opportunities with us, today.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Vancouver, BC: reliably comm