Customer Implementation Project Manager

**Company Overview
IMS (Insurance and Mobility Solutions) is a leader in connected car and telematics services. We provide services and analytics to insurers, governments, and enterprises. We are proud to be the developer of the industry-acclaimed; cloud-based “Drive-Sync” connected car platform. From insurers and governments to dealerships and everyday drivers, we’re proud to produce technology that makes driving - Safer. Smarter. Greener.

**Description
The Project Manager full-time contract role (Maternity Leave cover) is part of our global Program and Project Management team. They are responsible for planning, coordinating, and ensuring the successful completion of customer, product, or enterprise-level projects or programs, in a cohesive, transparent and measurable process. Working with multiple cross-functional teams, the Project Manager is a critical role in supporting the execution and delivery of our client’s program and projects.
- This position is a vital component of the business, and is responsible for:_
- Working closely with functional teams, including (but not limited to) Sales, Product, SCM, Engineering and IT teams to initiate, plan, and & execute robust implementation plans by program, including strategy, timelines, resources, risk management, and budget.
- Meet with clients (as needed) to take detailed ordering briefs and clarify specific requirements of each project
- Lead the projects through the initiation, planning, execution, monitoring, and closure phases.
- Manage projects with the goal of delivering each project on time, within budget, and within scope.
- Maintain standards, processes, tools, and templates and act as a champion utilizing the project management methodology
- Ensure that all projects are visible to the IMS Organization and that there is regular performance-to-plan transparency & reporting.
- Ensure that all projects and programs are properly documented in an easily referenced repository.
- Conduct lessons learned on completed and/or closed projects, and ensure that key learnings are captured, and embedded into future project &/or program rollouts.
- Provide ongoing status reporting and stakeholder communications, internal and external, including status reporting, performance to plan, and risk management.
- Contribute to PMO structure and process improvements.

**Requirements**:

- We know you will have a wide skill set, but to thrive in this role we think you will need:_
- Bachelor’s degree or equivalent from a recognized college or university
- Minimum 3+ years experience in a Project or Program Management role, preferably with international components
- Experience in leading change management activities and processes, while developing and maintaining positive stakeholder relationships
- Experience in a B2B environment handling large corporate clients
- Demonstrated ability to drive complex process analysis and changes to successful completion
- Demonstrated experience influencing cross-functional teams for project success
- Advanced communication and negotiation skills (both verbal and written)
- Expert proficiency in Microsoft Project or similar software
- Advanced proficiency in Microsoft Office suite (Word, PowerPoint, Excel, Visio)
- Minimum 3+ years of direct experience in drafting project documentation
- Results-oriented with a strong personal drive for success.
- Familiar with Waterfall and Agile methodologies
- Managed software projects in a tech environment
- Bonus Skills:_
- PMP or similar certification
- Six Sigma certification
- black or green belt (or similar)

**Why should you join us?**
- Brand new collaborative, open-concept office We’re located in the David Johnson Research + Technology Park.
- We’re an innovative technology leader with plans for growth in the global telematics industry. These are some exciting times
- We want to see you grow and do great things We’re committed to your personal and professional development
- Company-paid group health (and dental) benefits program, with no waiting period - they start from day one
- RRSP matching program
- Flexible holiday scheme (unlimited vacation) to really make the most of your time and wellbeing
- 'Work From Anywhere' Policy - work almost anywhere in the world for 30 days per year
- Funded training opportunities and a dedicated online learning platform
- Management coaching programs
- Employee Assistance Programme and an enhanced maternity/paternity package
- Kudos Hub - a peer-to-peer recognition system, where you can recognize others using points. These points can be collected and redeemed against a huge catalog of rewards