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Guest Service Agent

2 weeks ago

Victoria, Canada Best Western Plus Carlton Plaza Hotel Full time

**About us**

Best Western Plus Carlton Plaza Hotel is located in Victoria. We are supportive, creative, and professional.

Our work environment includes:

- Lively atmosphere
- Growth opportunities
- International workforce

**Wage increase to $22.00 after 3 month probation.**

**Qualifications and requirements**:

- Work well with others as well as independently in multi-cultual setting
- Professional and positive attitude with smiles and a sense of responsibility
- Enjoy customer service
- Speak English fluently to effectively communicate with guests and colleagues
- Great problem solving skill in fast-pace environment

**Responsibilities include but are not limited to**:

- Resolve issues and concerns to creatively meet guest's needs.
- Handle general questions and requests including concierge tasks
- Greet warmly at the front desk to provide welcoming and caring environment to guests
- Assist bell staff including parking and retrieving vehicles, and helping with luggage

**Job Types**: Full-time, Part-time, Permanent

**Salary**: From $21.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift

Application question(s):

- Are you currently living in Victoria?

Licence/Certification:

- class 5 driver's license (preferred)

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)