Outdoor Tree Depot Manager

3 days ago

Etobicoke, Canada Islington Nurseries Full time

**The INL Group of Companies has been in business for over 70 years.**

**Our divisions include our Landscape Maintenance Division, Stone Yard Division, Commercial Landscape Construction, Garden Centre and Tree Farm Division.**

**Our business has been founded on great customer service, and we continue to build a solid reputation in Landscape Construction and Supplies and are well known in the Maintenance industry for exemplary service and the highest industry standards.**

**Outdoor Tree Depot Manager**

**Responsibilities**:

- Supervise, train and coach all sales staff
- Manage staff interaction to maintain a positive environment
- Reports to Stone Yard Manager
- Resolve any customer issues, ensuring customer satisfaction
- Merchandising all plants and trees to maximize sales
- Always maintain a safe working environment
- Able to lead staff as needed, process merchandise and track inventory
- Be accountable for any sales, productivity or operational issues
- Able to drive sales and develop action plans to increase sales
- Oversee the safety of all operations and follow-up as required for solutions
- Able to communicate professionally and be courteous to all customers and staff

**Requirements**:

- Excellent Customer Service Skills
- Minimum 5 years experience as a Landscape Installer or solid retail experience in a related managerial position
- Education in Horticulture
- Excellent communication and organizational skills
- Knowledge of and how to care for different plants and trees
- Must be detail oriented, accurate and have an aptitude for basic math
- Leadership experience with a continuous improvement vision
- Strong work ethic - reliable and punctual
- Able to lead and direct a team for successful daily operations
- Able to work outdoors with change in temperatures
- Ability to be a visible team-player and have excellent interpersonal skills
- Critical thinking and problem-solving in a fast-paced environment
- Accuracy in your paperwork, attention to detailed information and able to provide solutions to clients in a positive manner

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Horticulture : 5 years (preferred)
- Retail Manager: 5 years (preferred)

Work Location: In person

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