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Clinical Manager

2 weeks ago

Oakville, Canada Kinark Child & Family Services Full time

**Job Description**:
**Job Summary**

**Major Responsibilities**
Leadership of clinicians
- Development and implementation of clinical processes/frameworks to ensure quality service to clients and families.
- Identify training needs and identify strategies for meeting those needs.
- Participate in recruitment of staff, ensuring the right people in the right roles.
- Provide support to the onboarding and orientation process.
- Monitor agency training with direct reports.
- Support the management team in developing organizational culture.
- Participate in staff goal setting, monitoring staff performance and workload.
- Oversee the development of staff engagement and communication processes.
- On-call responsibilities.

Service Delivery Oversight
- Develop and oversee the operationalization of evidence based clinical practices with a client centred framework.
- Provide leadership and support to teams working with clients with complex needs to ensure optimal treatment strategies are implemented.
- Operationalize clinical practices using methods that adhere to Kinark’s clinical practices, policies and procedures, and that safety plans and individualized treatment plans are optimized.
- Collaborate with Clinical Operations Manager and clinical teams to develop and operationalize treatment approaches and plans.
- Support crisis management planning and direction.
- Provide leadership and operational support in the licensing framework.
- Develop program specific policies and procedures as well as roles and responsibilities documentation.
- Ensure equity, diversity and inclusion practices are respected and implemented in service delivery.

Program Management
- Assist director with oversight of the business operations of the program including budget, licensing and accreditation, health and safety, reporting, and scheduling.
- Liaise with program and corporate supports in these areas.

Continuous Quality Improvement
- Participate in the program Quality Improvement Committee and provide leadership to SAYC’s participation on quality teams.
- Work with organizational supports and various levels of management and staff to develop quality assurance measures.
- Focus on strategic quality improvement initiatives such as a least restraint environment, equity, diversity and inclusion and clinical model implementation.
- Support the project management of quality initiatives.
- Develop sustainable change management approaches.

Relationship Management
- Identify and develop partnerships with community service providers to support service provision to youth.
- Participate in the labour relations process and manage union and employee communication including hearing and deciding grievances, participation in Union/Management committees and work.
- Collaborate with internal partners such as the milieu based program, Wellness staff, corporate supports and other 24/7 Live-in Treatment supervisors.
- Collaborate with external partners such as treatment providers and community placement services.
- Represent Kinark while participating in or presenting at community forums.

**Qualifications**
- Health professional registered with a regulatory or licensing college/ body.
- Requires completion of masters level university degree or equivalent.**:

- 5-10 years related experience.
- 5-10 years progressive leadership experience preferred.
- Experience in mental health, judicial or child/adolescent setting an asset.
- Clinical knowledge of evidence-based mental health treatment models such as trauma-informed approaches, cognitive behavioural therapy etc an asset.
- Leadership and change management skills required.
- Demonstrated knowledge of development, measurement and evaluation of outcome indicators and targets.
- Demonstrated knowledge of resource allocation, budgeting, service planning and labour relations.
- Demonstrated leadership skills, including: problem-solving, negotiations, conflict-resolution and communication.
- Satisfactory Criminal Record Check and Pre-employment medical required.
- Bilingual (English/French) would be an asset.