Patient Services Specialist

2 weeks ago

Dartmouth, Canada FYidoctors Full time

**Why You Should Join Us**:
We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Join our team at FYidoctors and help us have a meaningful impact on people's lives while also having fun doing it

**How You'll Benefit**:

- Excellent wages including quarterly bonuses (for qualifying clinics)
- A comprehensive benefits package that includes outstanding optical coverage
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career

**Why We Need You**:
Our **Dartmouth Portland, NS** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest **Patient Services Specialist.**

As a **Patient Services Specialist**, you will play a critical role within FYidoctors by delivering world-class service to our patients. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current patients' health and well-being, as well as the patients we haven't yet met.

This position is a full-time, permanent role working up to 40 hours per week from Monday to Saturday.

**What Will You Be Doing?**
- Administering pre-testing services
- Billing the patient, their medical service provider and other third parties
- Managing appointment bookings, prescription printouts and billing and payments
- Recalling patients
- Conducting special testing such as Visual Fields and OCT's
- Upholding excellent customer service standards using your charisma and problem-solving skills

**What Do You Bring?**
- Ideally, you will have customer-facing experience, preferably in a retail environment
- Comfortable working in a fast-paced environment
- Strong organizational skills
- A high level of comfort using technology and computers
- A professional, approachable manner and a love of meeting and interacting with people

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities

  • Patient Services Specialist

    5 days ago

    Dartmouth, Canada FYidoctors Full time

    Our **FYidoctors - Dartmouth - Portland Street** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest** Patient Services Specialist**. This position is a **full-time role** working **30-40 hours per week**. Our clinic is open **Monday to Saturday.** You will play a critical role within...

  • Patient Services Specialist

    2 weeks ago

    Dartmouth, Canada FYidoctors Full time

    Our **FYidoctors - Dartmouth - Portland Street** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest** Patient Services Specialist**. This position is a **full-time role** working **30-40 hours per week**. Our clinic is open **Monday to Saturday.** You will play a critical role within...

  • Patient Services Specialist

    5 days ago

    Dartmouth, Canada FYidoctors Full time

    If you are committed to helping your patients look and feel their best and are looking for your next role, we'd love to hear from you. Come and join us at our Tacoma clinic as our newest **Patient Services Specialist** and help us make an impact on the lives of our patients every day. **Why You Should Join Us**: We at FYidoctors put our patient's well-being...

  • Patient Services Specialist

    2 weeks ago

    Dartmouth, Canada FYidoctors Full time

    **FYidoctors** is seeking a **Part-Time** Patient Services Specialist on a Permanent basis at our practice in Dartmouth (Tacoma)**.** The Patient Services Specialist will be responsible for greeting patients, handling appointment paperwork, and assisting with eyewear retail. This team member will work a schedule of 20-29 hours per week, Mondays through...

  • Patient Safety and Experience Supervisor

    5 days ago

    Dartmouth, Canada Emergency Medical Care Inc. (EMC) Full time

    Reporting to the Manager of Risk Management and Compliance, the Patient Safety and Experience Supervisor shall be responsible for supporting Emergency Medical Care's Patient Safety and Patient Experience initiatives delivered through the Risk Management and Compliance division. This position has a focus on the EHS system. The Patient Safety and Experience...

  • Hearing Instrument Specialist — Patient Care

    3 weeks ago

    Dartmouth, Canada GN Group Full time

    Join a forward-thinking company dedicated to improving lives through better hearing. As a Hearing Instrument Specialist, you will manage the patient process, from testing to fitting hearing aids, while providing exceptional care and support. This role offers the chance to be part of an award-winning team committed to innovation and patient satisfaction. With...

  • Patient Care Specialist

    2 weeks ago

    Dartmouth, Canada Choice Health Centre Full time

    At Choice Health Centre we are a team of healthcare providers who believe that the best way to treat _your_ needs is from a holistic approach. Our multi-disciplinary team works together to provide you with the most complete and individualized treatment plan possible in order to help you achieve your wellness goals. At Choice Health Centre our team is made up...

  • Employee Health

    2 weeks ago

    Dartmouth, Canada Medavie Health Services Full time

    Position Type: Temporary - Temporaire Date de clôture: Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency...

  • Patient Registration

    4 weeks ago

    Dartmouth, Canada IWK Health Full time

    A health sciences centre in Nova Scotia is seeking a Registration and Scheduling Clerk. The role includes patient registration and scheduling responsibilities, answering inquiries, and managing office supplies. Candidates must hold a high school diploma and possess strong customer service, time management, and organization skills. Previous experience in a...

  • Patient Flow Coordinator

    2 weeks ago

    Dartmouth, Canada Medavie Full time

    Position Type: Permanent Closing date: 2025-05-27 Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health...