Staffing Manager

Attention Recruiters and Account Managers Are you on the lookout for a compelling and rewarding career move? Do you excel in orchestrating teams within the staffing industry? If you're nodding along, we have an exciting and tailor-made opportunity crafted just for you Join us in a dynamic remote environment where your skills as a Staffing Professional can flourish.

**PRIMARY CONTRIBUTION**
The Staffing Manager orchestrates and optimizes the entire staffing lifecycle to maximize revenues for the company. This involves building and sustaining strong client relationships, driving business development initiatives for client expansion, and ensuring revenue growth through strategic account management. By actively powering the recruitment process, fostering client satisfaction, and implementing innovative strategies, the Staffing Manager plays a pivotal role in maintaining compliance, enhancing performance metrics, and contributing to the organization's position as an industry leader.

**RESPONSIBILITIES**

**Client Account Engagement and Growth**:

- Manage Client relationships, ensuring our Clients are so satisfied with our work that they give us 100% of their relevant business and never leave us for our competitors.
- Manage and take accountability for all open and incoming requisitions and projects, as well as their progress and profitability - on and offsite.

Increase repeat and referral business, addressing Client issues and inquiries regarding current business and potential contracts.
- Represent and build awareness of Staff Shop’s brand, mission, vision and values through presentations, meetings, onsite check ins, trade shows and other marketing and networking events.
- Build and nurture strong client relationships.
- Identify and pursue new client opportunities for business expansion.
- Drive revenue growth through upselling services to existing clients and securing new business.

**Talent Acquisition and Pipeline Management**:

- Manage the cultivation of a robust pool of talent, enabling us to fulfill all incoming orders with personnel to spare
- Represent and build awareness of the Staff Shop brand, Mission, Vision & Values through interviews, onsite presence, job fairs and other recruitment events.
- Ensure compliance with all Regional, Provincial and Federal laws and regulations while effectively managing hiring, terminations, performance management and health and safety issues of employees, through a lens of kindness and respect.

**Operational Excellence and Innovation**:

- Streamline and optimize internal processes, with a focus on CRM utilization for enhanced efficiency.
- Collaborate seamlessly with internal teams to ensure the smooth delivery of services.
- Stay abreast of industry trends, compliance, and regulations to guide internal operations effectively.
- Adhere to Standard Operating Procedures, revising and updating them as business processes evolve.
- Build and maintain a professional network for business opportunities.
- Contribute to thought leadership and succession planning within the staffing team.
- Drive performance development and upskilling for self, internal colleagues and temporary employees

**FOUNDATIONAL COMPETENCIES REQUIRED TO WORK AT STAFF SHOP**
- **Lifelong Learner**(humble; hungry to upskill; never complacent; documents and integrates new knowledge effectively; coachable; teachable; seeks mentorship)
- **Effective Communication** (emotionally intelligent; professional; persuasive; persistent; strategic and accurate verbal and written language)
- **Accountability** (unwavering integrity; honest; takes ownership; gives, receives and actions feedback; apologizes and forgives, perseveres, contributes as a member of a whole - not as an individual)
- **Problem Solver** (solutions oriented; results driven; creatively and independently overcome obstacles; confident and optimistic with embracing challenges)
- **Strategic Focus**(master of time management, or we as call it “focus management”; capacity builder; prioritizes revenue generating activities effectively; consistently produces high-quality work)
- **Servant Leader** (relationship builder; emotionally intelligent, outward focused; leads by example; vulnerable; gracious; fosters valuable collaboration; contributes to team synergy and morale)

**REPORTING STRUCTURE, WORK SETTING, AND COMPENSATION**

**Reports to**: Chief Operating Officer
**Direct Reports**: 0
**Physical / Environment**:
80% Remote work - Stationary Position, operate a computer / phone
20% Client site meetings and events or internal meetings - Move / traverse
**Hours**:Abide by Staff Shop’s Remote Work Hours Model
**Compensation**:Annual salary based on experience, paid semi-monthly + eligible for bonuses. Eligible for health/dental benefits and other incentives after 3 months. Travel reimbursed at $0.55/km + 3 weeks’ paid vacation.

**EDI STATEMENT**

As an equal opportunity employer, Staff Shop does not discriminate based on disability, sex, race,