Adventures Coordinator

Located 20 minutes south of Saskatoon, the Dakota Dunes Hotel & Conference Centre is a tribute in design to the historic Whitecap Dakota First Nation offering world-class hospitality and an unforgettable, authentic Indigenous experience. We invite you to join our dynamic and innovative culinary team at this beautiful 4 Star property. Our award-winning Chef’s are committed to serving the finest meals showcasing the amazing local and indigenous terroir. We are excited to announce the expansion of Dakota Dunes Resort with the planned opening of the new Thermal Spa in 2026.

The Dakota Dunes Adventures Co-ordinator duties will include, but not be limited to the following:

- Support direct sales effort through administration of sales contracts, client correspondence in a timely manner.
- Oversee all Adventures bookings, and encourage guests to experience everything the Resort has to offer
- Act as a liaison between the Dakota Dunes Golf Links and the Resort to book Golf Tournaments
- Conduct guided Adventure Tours as required
- Answer calls, qualify leads, respond to customer inquiries and manage client feedback process.
- Solicit and confirm with client, all information to departments.
- Effectively communicate all changes in a timely manner.
- Participate in various other projects or events as needed.
- Champions the telephone system (message taking, caller qualification and transfer to appropriate sales person).
- Participate in regular sales strategy sessions by providing input, taking minutes, updating and distributing action plans.
- Maintain and adhere to booking guidelines.
- Conduct hotel tours and service clients within the company and property policies.
- Support Director of Sales and Marketing and Sales Managers in obtaining contract confirmation/signatures/methods of payment and issue status reports to appropriate departments when required.
- Ensure that all sales contracts are communicated to appropriate parties within set time frames.
- Work closely with the Front Desk, Reservations, Housekeeping Manager, Food and Beverage and other required departments to completely satisfy the requirements of the booking parties.
- Respond quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Prepare welcome gifts and sales packages.
- Adhere to company policies and procedures.
- Assist with various assignments and/or projects as assigned by management company
- Managing and ensuring proper operations all DDA assets and inventory.
- Managing and scheduling interpreters and guides for experience delivery.
- Coordinating with external contractors for experience delivery.
- Experience quality control and development of improved or new experiences.

**QUALIFICATIONS**:

- 2 years or more experience within the hospitality industry (sales preferred)
- Strong customer service, organization, initiative, problem-solving skills
- Able to work independently and as part of a team
- Demonstrates self-confidence, energy and enthusiasm
- Possesses high personal integrity, manages time well
- Knowledge and understanding of Dakota history, culture and language;
- Physically fit for conducting recreational experiences

**Our commitment to Diversity & Inclusion**

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

**Job Types**: Full-time, Part-time

Pay: $18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed

Work Location: In person