Intake Coordinator

2 weeks ago

Red Deer, Canada Central Alberta Community Legal Clinic Full time

Job Title: Intake Coordinator (Temporary)

Location: Red Deer, Alberta, Canada

Organization: Community Legal Clinic

Are you passionate about helping people? Do you have an interest in the Law and Access to Justice? Are you comfortable in a fast paced environment and multi-tasking? If so, we want you to join our team as an Intake Coordinator here at the Community Legal Clinic

As an Intake Coordinator you will be the first point of contact for people trying to sort their legal matters. Responsibilities will include:
1. Client Intake:

- Receive and manage inquiries from individuals seeking legal assistance.
- Conduct initial assessments to determine eligibility for services.

2. Information Gathering:

- Collect relevant information from clients, ensuring accuracy and completeness.
- Maintain organized and confidential client records.

3. Referral and Triage:

- Determine the nature and urgency of legal issues.
- Refer clients to appropriate legal professionals within the organization or external partners.

3. Communication:

- Communicate with clients in a clear and empathetic manner, explaining the legal process and providing necessary information.

4. Data Entry:

- Enter client information into the case management system accurately and in a timely fashion.
- Generate reports and statistics related to client intake as needed.

5. Collaboration:

- Work closely with legal professionals, administrative staff, and other team members to ensure seamless service delivery.
- Participate in regular team meetings and training sessions.

Qualifications:

- Post secondary education in a relevant field or equivalent work experience.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to work effectively in a fast-paced, dynamic environment.
- Passion for social justice and commitment to serving marginalized communities.

Perks:

- Fulfilling work that makes a meaningful impact in the lives of the people we serve.
- Collaborative and supportive work environment.
- Opportunities for professional development and training.
- Competitive salary and benefits package.

**Job Types**: Full-time, Fixed term contract

Pay: $40,000.00-$45,000.00 per year

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

Expected start date: 2024-12-02

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