Booking Coordinator

2 weeks ago


Mississauga, Canada Golden Freight Forwarding & Marketing Inc. Full time

**Booking Executive - Ocean Freight (Freight Forwarding Experience Required)**

**Key Responsibilities**:

- Coordinate with shipping lines, carriers, airlines, and trucking companies to secure space and manage booking requirements.
- Process and handle sea freight booking requests efficiently and accurately.
- Serve as the main point of contact for clients regarding booking inquiries, providing prompt and clear communication.
- Troubleshoot and resolve booking issues, including delays, cancellations, and documentation discrepancies.
- Maintain and grow strong client relationships by understanding their shipping needs and ensuring their satisfaction.
- Accurately input and maintain booking data in the company’s freight management system.
- Stay informed on industry regulations and updates to effectively advise clients and internal teams.
- Coordinate with truckers and other logistics partners to ensure timely container pickups and returns.
- Collaborate with operations and logistics teams to streamline shipping schedules and optimize routes.
- Identify opportunities to improve booking processes and reduce operational costs.
- Assist with onboarding and training of new or junior staff as needed.

**Qualifications**:

- **Must have prior experience in freight forwarding, specifically in ocean freight bookings.**:

- Strong communication and interpersonal skills.
- Proficient in freight management systems and Microsoft Office tools.
- Detail-oriented with excellent problem-solving abilities.
- Ability to work in a fast-paced, deadline-driven environment.

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

**Benefits**:

- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Freight Forwarding : 1 year (required)

Work Location: In person



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