Lincoln Brand Manager

2 weeks ago

Waterloo, Canada Parkway Ford Full time

**Parkway Ford Lincoln Sales Ltd** is a proud member of the AutoIQ Dealership Network which is comprised of 18 successful automotive dealerships throughout Central & Southern Ontario. We are ambitious, innovative and forward-thinking and we strongly believe that our people are our greatest asset. As lifelong students of our craft, we pursue improvement at every turn. We do not settle for “Best” because our quest to improve and grow doesn’t have a finish line. We are currently seeking a **Lincoln Brand Manager** to join our team of customer focused professionals within our high volume and process-driven dealership. **Purpose/Summary of Position**: This role is responsible for building & enhancing the Lincoln brand both within our community & our dealership to achieve increased sales & customer satisfaction results. The role will serve as a primary point of contact, brand ambassador, process engineer, client relations specialist & advocate of the Lincoln brand within our dealership & externally to the community. A key objective of this role is to save our clients time and minimize transitions throughout the store. This role is responsible for ongoing collaboration with fellow team members, driving sales and improving efficiencies wherever possible. The **Lincoln Brand Manager** is the first-person Lincoln clients should be calling with any questions they may have. **Required Qualifications**: - Energized by challenges; driven to improve efficiencies, learn and grow - Proactive self-starter with a desire for accountability - Passion for delivering a consistently exceptional customer experience - Operates with the highest level of integrity - Exceptional initiative, high energy and positive attitude - Process driven with impeccable organization and prioritization abilities - Exceptional problem solving and conflict resolution skills - Impeccable follow-through and commitment to building and cultivating relationships - Establish excellent "One Dealership" relationships with other departments to help deliver on our customer promise - Unrestricted OMVIC license & dealership approval - Valid Driver's license - Minimum High School Diploma - Post-Secondary Education preferred **Why We’re Awesome**: - Operating partner infrastructure: We provide opportunities for advancement all the way up to ownership in the business - Shared Core Values and Operating Principles across our dealership network - Commitment to an exceptional employee experience - Full benefit programs & competitive compensation plans - Employee and Family Assistance Program - Collaborative work environment & group support

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