Brokerage Quality Assurance

1 week ago

Edmonton, Canada Farrow Full time

Farrow is a diversified, family-owned business that facilitates international trade by executing comprehensive customs brokerage and integrated logistics solutions. We provide our clients peace of mind with our customs brokerage, shipping, and freight-forwarding capabilities for Canada and the United States.

Farrow Prides itself on providing exceptional customs service with a true focus on trade compliance. It is our passion for personalized care that has led to Farrow being in business for over 100 years and has allowed us to constantly expand with 29 locations across North America and we're still growing We're real people, family-owned and dedicated to our employees with a history of reinvesting in them. This commitment and dedication are why many of our employees have been with us longer than 20 years and why we have been recognized as one of Canada's Best Managed Companies for 10 consecutive years.

Position Summary
The Quality Assurance Specialist - Canadian Brokerage Operations is responsible for supporting the Quality Assurance Leader in identifying and reducing risk to our business

Key Responsibilities (Supervisory/Materials/Information)
- Review new high risk items as identified daily
- Assist in providing reports to senior management team
- Assign HS classification to new items
- Liaise with CBO teams to understand needs of the business
- Review new rulings, CITT decisions, etc
- Perform database maintenace and handle regulatory/compliance duties includeing database audits
- Perform a variety of other tasks as assigned by managment

Education and Experience
- High School diploma
- Current CCS Designation
- 3 or more years brokerage experience required with at least 1 year of verifiable classification experience

Competencies, Working Skills & Attributes
- Excellent attention to detail
- Strong interpersonal skills; able to work independently as well as part of a team as needed
- Tactful and dependable
- Strong communication skills; able to tailor communications, both verbal and written
- Excellent problem solving skills
- Ability to write reports, prepare correspondence

Working Conditions, Mental Effort & Physical Requirements- Ability to sit for extended periods of time
- Ability to focus on computer screen and / or written materials for extended periods of time
- Manual dexterity required to use desk top computer and peripherals
- Some travel may be required

Farrow is an equal opportunity employer, committed to diversity and inclusion. Accommodations for job applicants with disabilities are available on request.

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