Front Desk Receptionist

2 weeks ago

Bowen Island, Canada Orchard Recovery Center Full time

**Overview**

We are an internationally accredited, private and secluded addiction recovery center operating since 2002 on beautiful Bowen Island.

We are an easy 20-minute scenic ferry ride from Horseshoe Bay in West Vancouver. We pay the ferry fare for our employees. Unwind and enjoy the view and let the ferry do the driving for you

We are the largest employer on Bowen Island and recipients of the West Vancouver Chamber of Commerce Business Leadership Award.

We are one of the founders of Recovery Day BC and a business that puts our heart and passion back into our community.

You will have the opportunity to work with an outstanding team of professionals who provide exceptional care in a healing and therapeutic environment. You will be part of a team that helps our clients become excited about their new life in recovery.

Work Location: In person

**Responsibilities**
- Greet and assist visitors in a professional and courteous manner.
- Manage incoming calls, providing information and directing calls to appropriate personnel.
- Perform data entry tasks accurately and efficiently.
- Maintain organized records and files, ensuring all documents are up to date.
- Handle clerical duties such as typing, proofreading, and managing correspondence.
- Operate phone systems and other office equipment effectively.
- Schedule appointments and manage calendars for clients as needed.
- Assist with administrative tasks to support the overall efficiency of the office.
- Knowledge of Substance Use Disorder population as asset

**Qualifications**
- Proven experience as a receptionist or in a similar clerical role is preferred.
- Strong phone etiquette and communication skills.
- Empathy and skill with managing people in crisis.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- A friendly demeanor with a commitment to providing exceptional customer service.
- Familiarity with office equipment and phone systems is an advantage.
- Additional Skills (beneficial):

- Practical knowledge of a alcohol/drug based 12 step program
- Casual dress
- Commuter benefits
- On-site gym

**Job Type**: Part-time

Pay: $22.00-$24.00 per hour

Expected hours: 24 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Commuter benefits
- On-site gym

**Experience**:

- Phone etiquette: 1 year (required)
- Front desk: 1 year (required)
- Administrative experience: 1 year (required)
- Office experience: 1 year (required)

Work Location: In person

Expected start date: 2024-11-04

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