Heavy Equipment Service Administrator

**Who we are**

Stephenson’s Rental Services is a Canadian success story spanning over 70 years and 500 employees looking to expand our team with new **diverse** and **talented **individuals. We believe that simplicity is the key to unlocking greatness, and we push past obstacles that help you be your best. We live our values through **Respect, Passion, Simplicity, Progressive Thinking **and a **Family Focus.**

**Why we’re thriving**

We’re successful because we recognize that we are accountable to our employees, and they are at the heart of who we are. At Stephenson’s Rentals, we **invest** in the skills you have today and **support** you in exploring your **growth** through training, career development, and internal hiring. Over 25% of our staff Canada wide have been with us for over 10 years, and we are extremely proud to provide our **unwavering commitment** to becoming your destination employer.

**How you’ll contribute**

As our **Heavy Equipment Service Administrator**, you will be in a **front-line **role assessing our incoming **Heavy Equipment** fleet and ensuring returned equipment is properly input into the system for timely service. Reporting to the General Manager, you will support day-to-day operations and will be resource for both mechanics and supervisors by:

- Monitoring and inputting incoming returned equipment into the system within 30 minutes of arrival at the facility, allowing for speedy service/repairs.
- Initiating equipment returns process by assessing physical state of the equipment, capturing pictures, and uploading them to the inventory system, recording details of client gas usage, replenishing gas levels, and moving and parking equipment safely in the yard area.
- Ensuring all equipment is entered into our system with the correct statuses completed and opening customer damage work orders when physical damage is present.
- Monitoring the yard with daily walks to confirm no returned equipment has been missed for check-ins.
- Assisting with dispatching hard-down equipment to and from outsourced repair vendors, ensuring status codes are maintained, and following up with outsource vendors on machine repair status when needed.
- Staging all equipment with appropriate paperwork due for rent for the next day.
- Closing out completed work orders, and confirming all inventory is correct by weekly reporting.
- Ensuring the Parts room is supported when the Parts Manager or Admin team is not present.
- Keeping open communication and working with OFG/ProDesk to ensure maximum order fulfillment, providing frequent updates.
- Recognizing and helping remedy safety hazards immediately on any returned equipment.
- Completing all work orders and maintaining inventory documents to preserve the integrity of our Rental Management system.
- Reporting any workplace hazards and helps to eliminate them to ensure a safe work environment.
- Adhering to and promoting our Company Safety Policies, including wearing required PPE.
- Completing other duties as assigned.

**What we’re looking for**
- High School Diploma is required. Post Secondary education is an asset.
- 2-3 years of experience in a similar role, preferably within Heavy Equipment, or Construction Rental Industry.
- Strong technical and mechanical aptitude.
- Able to work independently with mínimal supervision.
- Valid G Driver’s license with a clean abstract.
- Valid third-party Counterbalance license.
- Working from Heights and Fall Arrest certification are a strong asset.
- Comfortable with daily operation of equipment, frequently moving between shop and yard settings, and lifting up to 50lbs as required.

**Helping YOU Win**
- While you are doing what you’re best at for us, we work to **support** you through:

- Competitive hourly wages with bonus opportunities
- Paid time off
- Extended health care, dental and vision care after 3 months
- Guaranteed 42.5 hours per week, with overtime availability
- Annual PPE allowance
- Life insurance and RRSP matching
- Discounted gym membership and exclusive store discounts
- Internal career development, mentorship, and apprenticeship options

We are thankful to all applicants, and we will reach out to those that qualify.
- Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process. _

**Job Types**: Full-time, Permanent

Pay: $22.00-$24.00 per hour

Expected hours: 42.5 per week

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Work Location: In person