Inside Sales Representative

1 week ago


Etobicoke, Canada Lineman's Testing Laboratories of Canada Full time

We currently have an exciting career opportunity for a dynamic, experienced, and knowledgeable **Inside Sales Representative** to join our team at our head office located near Toronto Pearson International Airport. Established in 1958, Lineman's Testing Laboratories of Canada / LTL UTILITY SUPPLY ("LTL") has made its mark in the industry as a forward-thinking and well-established electrical services and safety equipment supply company with locations across Canada. LTL has progressively expanded over the years to include a broad spectrum of recognized electrical, utility, and industrial products, equipment and services. As part of LTL’s commitment to providing a safe and healthy work environment for all our employees and clients, COVID-19 vaccination is required for this position. **Responsibilities** (including, but not limited to) - Responsible for the effective and timely response to external customer requests and queries for technical information, pricing, delivery, service, product sourcing and substitution, and sales information - Upgrade/upsell customer requirements as needed and when appropriate - Proven ability to convert prospects into customers - Ability to simultaneously manage multiple accounts/opportunities - Drive for business results and continuous learning - Performs diligent follow-up on outstanding quotes and issues - Supports outside sales with orders, inventory checks, and quotations - Ability to work in a fast-paced environment with the ability to multi-task while maintaining a high level of order entry accuracy and attention to detail - Maintains accurate and up-to-date customer contact profiles in company database - Uses company database and vendor portals for pricing and product information - Troubleshoots and expedites orders, problem solves and finds alternate solutions - Liaises with operations, purchasing, shipping department personnel, customers, and vendors - Shares product knowledge with team members - Contributes to the implementation and improvement of internal processes and procedures **Personal Requirements** - Likes learning new products and has a good understanding of items being sold - Minimum of five (5) years direct sales experience in the power utility/electrical products and distribution supply chain is required - Professional telephone manner - Excellent verbal and written communications skills - Maintain positive rapport with customers and colleagues - Ability to prioritize/multi-task - Strong customer care focus - Strong organizational skills and attention to detail - Excellent problem-solving capabilities - Ability to work well under pressure with heavy workloads - Ability to work with mínimal supervision - Collaborative team player - Self-motivated with high energy and an engaging level of enthusiasm - Friendly, positive, patient, and calm personality - Accurate keyboarding skills **Education/Experience** - High school diploma required; post-secondary is considered an asset. - Minimum of five (5) years direct sales experience in the power utility/electrical products and distribution supply chain is required. Salary commensurate with experience; commission plan and benefits. We thank all applicants for their interest, but only those selected for an interview will be contacted. **Job Types**: Full-time, Permanent **Benefits**: - Dental care - Extended health care Schedule: - 8 hour shift Supplemental pay types: - Commission pay Work Location: One location



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