Customer Order Fulfillment Planner

15 hours ago

Brampton, Canada IKO Industries Ltd. Full time

IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and trustworthiness are the values that underlie this success, and we have built this company by hiring people who hold these values. People like you

**Job Description**:
Fulfillment and planning for shipments of finished goods material to distributors across North America

Key Responsibilities:

- Allocating inventory to customer orders to ensure on time delivery of products.
- Dispatching shipments to carriers.
- Working closely with customer service team and proactively providing up to date shipment information.
- Collaborating with plants and production planning team to ensure correct inventory levels.
- Participating in the movement of materials from the assigned North American manufacturing plant(s).
- Managing dispatch KPI’s such as carrier pick-up monitoring Building relationships with a large carrier base with diverse types of equipment including rail.
- Working closely with Logistics Manager(s) on lane requirements and providing feedback on carrier performance
- Collaborating with shipping and scale personnel to ensure timely and accurate shipments
- Special projects as required
- May require some travel within North America.
- May require to work a late shift

Qualifications:

- Post-Secondary Education in Business Administration, Operations/ Inventory Management or Supply Chain is required
- CITT and/or APICS designation is an asset
- Employed as a Customer Order Fulfillment Planner at IKO for a minimum of 1 year
- Possess superior analytical, team work, and organizational skills
- Strong customer satisfaction focus with the ability to develop solutions to ensure on time delivery of products
- Use of MS office, especially MS Excel at an advanced level is required
- Strong open and interactive communication skills (written and verbal)
- Ability to problem solve and “think outside the box”
- Ability to multitask, prioritize and manage time effectively
- Very good attention to detail

Benefits of Employment: IKO recognizes that its success is due to the strength of its employees. A primary goal of IKO is to promote individual employee's sense of accomplishment and contribution so that employees enjoy their association with IKO. The Company invests in its employees so that they are the most knowledgeable in the industry, and undertakes great efforts to nurture loyalty to, and teamwork at, IKO. We are pleased to offer competitive compensation, health care, a progressive and challenging workplace and a commitment to teamwork and integrity.

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