Installation Technician

TFI Canada - Install Technician

Job Summary:
An Install Technician will be responsible for delivery and installation of Commercial Food Equipment sold by TFI. As an Install Technician at TFI, core skills are professionalism, communication, and workmanship. Adherence and knowledge of the most current CSA 149.1 code is required. An Install Technician will train customers on operation and maintenance best practices, so learning the functionality of the equipment being installed is crucial to ensuring a successful installation.

Job Duties:

- Delivery, installation of all equipment TFI service. This includes gas/electric fryers, combi ovens, frozen beverage equipment, specialty coffee systems.
- Interacting with our customers and ensuring that their concerns are addressed in a professional and courteous manner.
- Ability to safely deliver equipment as required using a trailer or hydraulic lift and get into site without issue.
- Trailering experience an asset, not required.
- Correctly filling out installation paperwork and job tasks using digital work order software.
- Maintaining an orderly and accurate parts inventory in your TFI provided service truck/van.
- Training with other technicians on preventative maintenance and service procedures.
- Maintaining relationships with customers by examining concerns, identifying solutions, and recommending system improvements.
- Selling additional services and products by recognizing opportunities to up-sell.
- Responding to on-call service emergencies on select evenings and weekends.
- Some overnight travel required (company credit card, gas card and per diem provided).
- Travel to the Manufacturer Facilities (USA) for continuous development/training opportunities as required by position.

**Requirements**:

- Gas Technician 2 license mandatory & in good standing with TSSA.
- Ability to independently work, and follow manufacturers installation instructions
- Ability to comprehend and communicate detailed instructions in English orally and in writing.
- Ability to multi-task and establish priorities.
- Knowledge and ability to work on 110v up to and including 220v system and equipment.
- Knowledge of local, provincial, and federal workplace compliance regulations, ordinances, and legislation.
- Possess a valid driver’s license.
- Able to work well under pressure.
- Attention to detail.
- Must possess excellent customer service skills, with the ability to ask probing questions and understand and resolve customer concerns.
- Must be smartphone and tablet literate, with the ability to learn and navigate new software quickly.
- Any second language is an asset.

Position Benefits:

- Full-time position.
- A company culture that values ideas, initiatives, and personal growth with a strong emphasis on rewarding positive contributors to the overall culture.
- Excellent compensation packages - including Health & Dental benefits, Pension Plan and Competitive Wages.
- Frequent and World-Class Training Opportunities at our Manufacturer Partners in the United States.
- Continuous opportunities for personal growth by working on multiple equipment lines, with a variety of different model types and challenging problems.
- Use of a company vehicle to conduct service visits.
- TFI supplies every technician with the most up to date technology in the industry, including tablets and smartphones operating innovative cloud-based software.
- TFI provides all the training and tools to be successful in this position.
- Technicians paid door to door Job Types: Full-time, Permanent

The hourly rate will vary depending on experience. Position starting at $26.00 per hour.

COVID-19 considerations:
TFI abides by all local health and safety regulations. Staff are provided with all necessary PPE to perform their duties safely.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company car
- Company events
- Dental care
- Paid time off
- Relocation assistance
- RRSP match
- Vision care Schedule:

- Day shift
- Monday to Friday
- On call

**Job Types**: Full-time, Permanent, Apprenticeship

Pay: $26.00-$45.00 per hour

Expected hours: No less than 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company car
- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Overtime

**Experience**:

- gas technician: 3 years (required)

**Language**:

- fluent English (required)

Willingness to travel:

- 25% (required)

Work Location: On the road