Front Desk Customer Service Associate
2 weeks ago
Terra Nova Salon & Day Spa is seeking a Front Desk Customer Service Associate for evenings and weekend shifts.
**Main Responsibilities**:
- Greet customers in person and on the phone.
- Efficiently schedule and book appointments to maximize schedules for stylists & Estheticians
- Promote all the services and promotions taking place within the salon to customers
- Communicate appointment bookings and last minute changes with Stylists, Estheticians
- Maintain up to date and records using the Salon's customer database.
- Assist customers by answering product questions and promoting salon packages including gift cards.
- Stocking and cleaning the retail sales area
**Required Qualifications**:
- Past experience in related area an asset
- Highly computer literate
- Excellent verbal, written, managerial and organizational skills
- Highly customer service oriented
- Well groomed, mannerly, co-operative, team oriented and friendly
- Punctual, reliable and professional in demeanour
- Able to work independently
- Willingness and ability to learn
Work Schedule
- Must be available to work Tuesday to Friday 10am to 4pm. (Please note: Hours may vary.)
**Job Type**: Part-time
Part-time hours: 15-25 per week
**Salary**: From $15.50 per hour
Day range:
- Monday to Friday
**Experience**:
- Retail Associates & Cashiers: 1 year (preferred)
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (required)
Work Location: In person
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