Landscape Quality Control Manager

Job Title: Quality Control Manager

Company: Greentree Outdoor Living

Location: Edmonton, Alberta

About Greentree Outdoor Living:
Greentree Outdoor Living is Edmonton, Alberta's premier residential landscape design and build company, dedicated to transforming outdoor spaces into beautiful, functional, and sustainable environments. Our commitment to quality, craftsmanship, and customer satisfaction sets us apart in the industry.

**Job Description**:
Position Overview:
Greentree Outdoor Living is seeking a dedicated and experienced Quality Control Manager to ensure the highest level of quality in our landscape design and build projects. The Quality Control Manager will play a pivotal role in upholding our commitment to excellence, customer satisfaction, and resolving any issues that may arise during and after project completion. This role requires frequent site visits, warranty management, and conflict resolution skills.

Key Responsibilities:

- Site Visits and Inspection: Conduct regular on-site inspections to ensure that projects are executed according to the design plans, meet quality standards, ensure the safety and integrity of equipment and adhere to safety regulations.
- Quality Assurance: Develop and implement quality control processes to maintain and enhance the quality of workmanship, materials, and project deliverables.
- Warranty Management: Oversee the management of warranties provided to clients and ensure timely resolution of any warranty claims, defects, or issues.
- Conflict Resolution: Mediate and resolve conflicts that may arise between project teams, clients, and subcontractors to maintain positive relationships and uphold the company's reputation.
- Documentation: Maintain detailed records of inspections, project deviations, warranty claims, and resolutions, ensuring clear and accurate documentation.
- Team Collaboration: Work closely with management, foremen, designers, construction crews, and subcontractors to address quality concerns and implement corrective actions.
- Continuous Improvement: Identify opportunities for process improvement and provide recommendations to enhance project quality and efficiency.
- Client Communication: Communicate with clients to address quality-related concerns, provide updates on warranty claims, and ensure client satisfaction.
- Training and Development: Provide training and guidance to project teams on processes, best practices and standards.

Qualifications:

- Landscape, carpentry and concrete construction experience are important assets.
- Proven experience in quality control and/or a senior role within the construction or landscape industry.
- Knowledge of landscaping, horticulture, and construction techniques.
- Strong problem-solving and conflict resolution skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented and able to maintain accurate records.
- Familiarity with relevant laws and regulations related to landscaping and construction.
- Strong leadership and team collaboration skills.

**Benefits**:

- Competitive salary.
- Health and dental benefits after a 3-month probationary period
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- The chance to work with a passionate and dedicated team on exciting landscape projects.
- 6 weeks paid vacation in December and January
- Vehicle allowance
- Gas reimbursement
- Other benefits are available and to be discussed with qualified applicants

Pay: From $60,000.00 per year

**Benefits**:

- Automobile allowance
- Casual dress
- Commuter benefits
- Company car
- Company events
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Profit sharing

Flexible Language Requirement:

- French not required

Ability to Commute:

- Edmonton, AB (required)

Ability to Relocate:

- Edmonton, AB: Relocate before starting work (required)

Work Location: In person