Receptionist

3 days ago

Halifax, Canada Northwoodcare Inc. Full time

**Join the Northwood team**

Since 1962, Northwood has led the way as Nova Scotia’s most dynamic continuing care organization committed to innovation and change. Northwood is the largest not-for-profit continuing care organization in Atlantic Canada and is recognized both here at home and across Canada as an extraordinary example of the power of social justice, but we like to call it the power of love When life changes, and society changes, Northwood leads the way, incorporating revolutionary designed, responsive care. From new ideas to new technologies, we are empowered to do this, because our focus is on people

**Qualifications**:

- Grade 12 or equivalent and Secretarial/Clerical certificate.
- One to two years office administration experience.
- Must have excellent keyboarding skills with proven ability to work in a PC environment that includes Microsoft Word, Excel, Outlook, and PowerPoint.
- Excellent telephone and customer service skills.
- The ability to deal effectively and positively with the public and to react in a controlled manner during an emergency and other situations.
- Must be capable of working independently and be able to remain calm when dealing with stressful situations.

**Responsibilities**:

- Answers and courteously directs all switchboard calls.
- Answers and directs resident and visitor requests and inquiries courteously.
- Operates pager and walkie-talkie system during an emergency and other situations as required.
- Performs necessary procedures during fire alarms and other emergencies.
- Manages emergency help calls for residents and monitors immediate response.
- Records all important events and happenings that occur during the shift in the log book provided.
- Makes announcements over the public address system by Northwood procedures.
- Opens Northwoodcare business mail, and sorts and distributes residents’ mail.
- Processes all outgoing Canada Post and courier mail for Northwoodcare.
- Provides clerical/administrative support to other departments, as required
- Responds immediately to Roam Alert/Wanderguard elopement systems by following established procedures.
- Other duties as directed by Manager, Reception.

**Salary/Benefits**:As per the Northwood scale

**Hours of Work**: No guaranteed hours bi-weekly (Various shifts up to 12 hours)

**Effective**: Immediately
- **Northwood is proud to be an inclusive employer that encourages diverse applicants. We thank all applicants however, only those selected for an interview will be contacted.**_

**Job Type**: Casual

**Salary**: $15.11-$18.89 per hour

**Education**:

- Secondary School (preferred)

Work Location: In person

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