Appointment Coordinator

7 days ago

Edmonton, Canada Audi Edmonton North Full time

Audi Edmonton North is seeking a highly organized and customer-focused individual to join our team as an Automotive Appointment Coordinator. If you have a passion for delivering exceptional customer service and possess excellent organizational skills, we want to hear from you
This is a great opportunity for those who are looking to get into Service Advising.
Why join us
- Competitive compensation plans.
- Unlimited opportunities for growth and development.
- Manufacturer training is provided.
- Professional development with various vendors and products.
- State-of-the-art amenities.
- Flexible schedules.
- Exclusive access to vendor promotions, offers and purchase programs.
- Recognition and rewards program.
- Comprehensive benefits package including: Healthcare, Dentalcare, Life Insurance, AD&D, Global Medical Assistance, Short-Term and Long-Term Disability, and more
- Amazing colleagues, great working environment, and a team building culture

A day in the life
- Greeting all service customers.
- Handling customer service requests and concerns.
- Seamless coordinating and managing customer appointments.
- Performing designated administrative duties and creating internal work orders.
- Demonstrate a high degree of accuracy, sound judgment and attention to detail.
- Conduct post-service follow-up calls to ensure customer satisfaction and gather valuable feedback.

What we look for
- We require a valid provincial driver’s license.
- CDK experience is an asset.
- Previous experience in customer service or appointment coordination, preferably in the automotive industry.
- A positive can-do attitude

More about us
We would like to thank all applicants for their interest in this exciting opportunity, however, only those selected for an interview will be contacted directly.

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