Help Desk Training Support Specialist
5 days ago
**Help Desk Training Support Specialist**
Contract - 14 Months
On-Site
The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak with a strong, independent voice.
The Help Desk Training Support Specialist is responsible for the development and deployment of concise instructional online modules, training materials and other documentation as required to all members of the BSS community. This position is also responsible for onboarding teachers, staff and students into the BSS technology environment and aspects of user account management across several platforms. This role also engages with the BSS community to explore and support new opportunities for technical skills growth and ongoing training. This position will coordinate a variety of technology projects and assist in the innovative development and deployment of new practices and solutions to improve BSS community support and processes. In addition, the Help Desk Training Support Specialist will support day-to-day Help Desk activities, including troubleshooting laptops and tablets in a primarily Apple environment, Google Workspace for Education, AV equipment, printers and other systems as required.
To find a more comprehensive job description, please visit our website here.
**Why Work at BSS?**
Additionally, BSS offers a competitive total compensation package that includes:
- Extensive health and dental benefits package
- Lunch provided everyday
- Discounted student tuition for eligible staff’s children
- Use of on-site fitness center
- And a chance to be part of a great community
**BSS Values Diversity**:
BSS is committed to fostering an inclusive, diverse and respectful environment. We believe that diversity in our school fosters a rich, inclusive and creative environment. We are actively engaged in building a more diverse school and encourage all qualified applicants to apply.
**How to Apply**:
-
Help Desk Training Support Specialist
5 days ago
Toronto, Canada Bishop Strachan School Full time**Help Desk Training Support Specialist** **Contract - 14 Months** On-Site - The Bishop Strachan School “BSS” has been a leader in girls’ education since 1867. We help talented girls become fearless women who are able to navigate the world with intellectual curiosity, agility, and compassion. We teach them to find purpose, feel confident, and speak...
-
Bilingual Help Desk Support
3 weeks ago
Toronto, Canada Nexus Systems Group Inc. Full timeLocation Address: Scarborough - 2 weeks training onsite and then Hybrid work model (4 days onsite per month) Contract Duration: 1 year Possibility of extension: Yes Conversion to FTE: Based on performance + vacancy Number of Positions: 1 Schedule Hours: Monday Friday – Either 9:30 am 5:30 pm, 10:30-6:30 pm or 11 am - 7 pm. Late shift rotation (12 pm -...
-
Bilingual Help Desk Support
4 weeks ago
Toronto, Canada Nexus Systems Group Inc. Full timeLocation Address: Scarborough - 2 weeks training onsite and then Hybrid work model (4 days onsite per month)Contract Duration: 1 yearPossibility of extension: YesConversion to FTE: Based on performance + vacancyNumber of Positions: 1Schedule Hours: Monday Friday – Either 9:30 am 5:30 pm, 10:30-6:30 pm or 11 am - 7 pm. Late shift rotation (12 pm - 8 pm)...
-
IT Help Desk Support Specialist
2 weeks ago
Toronto, Canada The Principal TAG Full time**IT Help Desk Support Specialist** Toronto ON/Hybrid Model **Minimum Position Qualifications/Requirements**: - Bachelor’s degree in Computer Science, Information Technology, System Administration, or equivalent experience required. - 5+ years of experience working as a tier 1-2 support specialist in a Windows environment. - ITIL certification or...
-
Help Desk Support Specialist
2 weeks ago
toronto, Canada Compunnel Inc. Full timeRole: Bi-lingual Help DeskLocation: Canada (Remote)Hiring: Contract Day to Day job Duties: (what this person will do on a daily/weekly basis) · Manage inbound requests for support via multiple channels including Chat, Telephone, Automated Email, Portal Generated requests. · Diagnoses and troubleshoots Level 1 problems encountered with personal computer...
-
IT Help Desk Manager — Funded Training
4 weeks ago
Toronto, Canada Flynn Group of Companies Full timeA leading building envelope contractor in Toronto is seeking a Helpdesk Manager to lead their IT department in Mississauga. You will manage Help Desk operations, oversee a team of technical support specialists, and implement IT policies. The ideal candidate has 7 years of IT support experience and strong leadership skills. This full-time position offers...
-
IT Help Desk Manager — Funded Training
4 weeks ago
Toronto, Canada Flynn Group of Companies Full timeA leading building envelope contractor in Toronto is seeking a Helpdesk Manager to lead their IT department in Mississauga. You will manage Help Desk operations, oversee a team of technical support specialists, and implement IT policies. The ideal candidate has 7 years of IT support experience and strong leadership skills. This full-time position offers...
-
IT Help Desk Manager — Funded Training
4 weeks ago
Toronto, Canada Flynn Group of Companies Full timeA leading building envelope contractor in Toronto is seeking a Helpdesk Manager to lead their IT department in Mississauga. You will manage Help Desk operations, oversee a team of technical support specialists, and implement IT policies. The ideal candidate has 7 years of IT support experience and strong leadership skills. This full-time position offers...
-
IT Support Specialist: Hands-On Help Desk
3 weeks ago
Toronto, Canada Astra North Infoteck Inc. Full timeA technology solutions company in Toronto is seeking an IT Support Specialist to handle end-user help requests, perform hands-on repairs, and maintain service desk incident documentation. The ideal candidate will have at least 4 years of experience, knowledge of basic computer hardware and software, and strong customer service skills. Familiarity with...
-
IT Support Specialist: Hands-On Help Desk
3 weeks ago
Toronto, Canada Astra North Infoteck Inc. Full timeA technology solutions company in Toronto is seeking an IT Support Specialist to handle end-user help requests, perform hands-on repairs, and maintain service desk incident documentation. The ideal candidate will have at least 4 years of experience, knowledge of basic computer hardware and software, and strong customer service skills. Familiarity with...