Food and Beverage Operations Manager

GROW With US Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson. What We Will Offer You: - A 20% off Hudson Employee Discount - A 50% off Hudson Food & Beverage Discount - Paid Vaccine Incentive This Food & Beverage Operations Manager Job Is For You, If You Would Enjoy: - Day-to-day activities in support of the strategic planning initiatives to ensure a productive and profitable operation - Helping promote an overall corporate image of excellence through a strong work ethic, leadership by example, consistent delivery of excellent customer service and store visual presentation throughout the operation - Developing a team of dedicated people delivering great guest experiences and profitable top line sales - Working at Vancouver International Airport Your Team is counting on you as a Food & Beverage Operations Manager to: - Provide flexibility to work any shift, any day of the week, including weekends & holidays - Work a full-time schedule Food & Beverage Operations Manager Key Duties: - Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. - Support development of team members through effective cross training, deployment, and delegation of responsibilities. - Hold team members accountable for their behavior and performance, addressing concerns promptly. - Hold guests as highest priority and role model exceptional guest service. - Promotes an environment where there is a sense of urgency to satisfy guests. - Ensure Brand standards and systems are executed. - Monitor team performance to ensure quality, service, and cleanliness standards are met at all times. - Complete all required training including Serve It Right® certification. - Drive sales through effective execution of restaurant standards and marketing initiatives. - Delegate and lead processes to control labor costs, food costs, and cash. - Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. - Work with General Manager to assess restaurant, develop action plans to target opportunities, and implement plans designed to achieve goals. - Comply with all restaurant, Brand, and franchisee policies. - Utilize SAP to ensure all orders are entered into the system for receiving - Develop and maintain a relationship with vendors and contractors serving Hudson Group. Required Qualifications: - 1-2 years of Food & Beverage management experience - Able to clearly express oneself verbally and in writing (English) - Math and financial and Waste management - Restaurant, retail, or supervisory experience - Secondary School Graduate or equivalent; Associates degree or above preferred. Hudson Group is always on the lookout for top quality people who want to be a part of a winning retail team. With many stores and concepts across the country and throughout the world, we have the ability to help you find the job that is right for you. We recognize that our employees are a driving force behind our success Our dedicated team enjoys an exciting and friendly environment Some of our company-offered benefits for you and your family include: - Health & Well Being: Medical/Dental/Vision Insurance - Paid Time Off - Various Personal and Parental Leave Programs - Universal Life Insurance - Retirement Programs & Matching Employee Contributions: 401K & RRSP - Employee Recognition & Anniversary Programs - Training, Development, and Growth Opportunities - Tuition Assistance & Scholarship Programs "Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer." "Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities." All offers are contingent upon successful completion and passing of background checks and/or employment verification results.