Implementation Specialist

iaBPG Full-Time Maternity Leave Cover, Toronto, ON

**JOB SUMMARY**:
**RESPONSIBILITIES**:

- Act as the principal liaison for the project lead in the assigned LTC homes, providing guidance and support throughout all phases of the implementation process.
- Establish and maintain strong relationships with internal and external stakeholders to lead and influence change.
- Support implementation teams to frame and articulate a shared purpose and key messaging on the benefits of using RNAO Clinical Pathways to advance positive outcomes.
- Ensure implementation fidelity by using a systematic implementation approach to understand the assigned LTC homes’ current practices and policies, identify research-to-practice gaps, and co-develop an effective implementation plan.
- Actively support the assigned LTC homes to ensure their timely completion of the planned deliverables including communication, education, implementation, evaluation and sustainability plans.
- Understand the assigned LTC homes’ change management needs and provide support within the scope of this role.
- Proactively identify, anticipate and communicate potential barriers and mitigation strategies to the RNAO team to ensure a successful implementation.
- Participate in research and evaluation activities to determine the impact of RNAO Clinical Pathways in LTC homes in Ontario.
- Plan and facilitate in-person and/or virtual project team meetings and capacity-building education sessions using principles of adult education to support engagement, knowledge transfer and rapid learning.
- Support the quality improvement efforts in assigned LTC homes by ensuring accurate interpretation of system-generated reports and appropriate follow-up actions.
- Co-develop resources and tools that are aligned with existing IABPG programs to support implementation efforts.
- Promote RNAO Clinical Pathways using social media and other communication channels using testimonials and other pertinent information, in alignment with RNAO’s communication and branding policies.
- Collaborate with the RNAO LTC Best Practice Program Coordinators to support the implementation of RNAO Clinical Pathways in the assigned LTC homes.
- Collaborate with other RNAO staff within and outside the department to meet identified targets/deliverables.

**SKILLS, KNOWLEDGE AND EXPERIENCE**:

- Registered nurse (RN) with current registration in good standing with the College of Nurses of Ontario. (Master’s degree preferred.)
- Strong clinical nursing background and a minimum of three years of clinical, project leadership or management experience in the LTC sector.
- Previous experience with any of the following is an asset: implementation of RNAO’s BPGs, RNAO’s Best Practice Spotlight Organization® Program, RAI-MDS or clinical informatics.
- High attention to detail, strong project management skills to prioritize and organize workload and achieve accuracy in meeting deliverables and deadlines.
- Excellent interpersonal and leadership skills to engage and collaborate with staff and mobilize implementation teams.
- Strong stakeholder engagement skills and demonstrated success in leading new programs or initiatives.
- Strong problem-solving abilities required to resolve conflicts and negotiate with internal and external partners and collaborators to achieve desired outcomes.
- Ability to work independently and with teams including internal and external partners and collaborators.

**EFFORT**:

- Workflow includes meeting regular deadlines that may require an increase in speed, re-prioritizing the workload and meeting multiple demands.
- Concentration is required for short and long periods of time to read and analyze information and prepare reports related to outcomes and deliverables.
- Required to maintain the highest degree of confidentiality and privacy of information.
- Sitting at the computer for extended periods of time is required
- Travel, including air travel and the possibility of overnight stays, may be required to conduct dissemination activities and project work.

**WORKING CONDITIONS**:

- This position requiring home office and reliable internet service. Regular travels for conferences, external meetings and staff in-person meetings are required.
- Typical conditions are such that no risk of injury is present.

FULLY VACCINATED IS A MANDATORY REQUIREMENT.