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Manager, Credit

2 weeks ago

Mississauga, Canada BELL BUSINESS MARKETS Full time

Are you ready to grow your career by taking on a new role at Bell? We always look for qualified internal applicants within our own team to support their development.

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We’re proud to be Canada’s leading provider of broadband network and communication services for businesses and governments.

The Manager, Accounts Receivable position will be responsible for leading the accounts receivable team for a segment of the Ontario BBM customer base. You will play a role in participating on the short and long term Accounts Receivable strategies for Bell Business Markets. A strong team leader that can work cross functionally to improve processes, gain efficiencies and reduce costs while improving employee and customer satisfaction.

**Main Responsibilities**:

- Develop, manage, motivate and coach staff to fulfill departmental performance goals while also encouraging employee growth and engagement
- Lead / assist continuous improvement activities relating to collections that drive improved timeliness, accuracy, compliance and discipline that will contribute to the goals and objectives of the department
- Support team with conflict resolution on aging accounts and help formulate collection strategies
- Assist with establishing targets for key metrics and effectively supporting the team to meet or exceed monthly DSO, Accounts Receivable and Cash targets
- Develop business relationships with internal customers to secure their support in minimizing risk while achieving sales growth targets
- Develop business relationships with major external customers to facilitate dispute resolution
- Recommend to Senior Management acceptable payment agreements with major accounts to return them to a current status
- Monitoring collections performance according to quality and productivity standards by completing monthly trending analysis of collection services
- Ensure collection policies are adhered to and updated accordingly in order to mitigate financial risk
- Oversee credit adjudication process
- Participate and assist in the delivery of various Accounts Receivable initiatives as required

**Critical Competencies/Qualifications**:

- 5+ years experience working in a collections environment managing a group of 10+
- Degree in Finance or CPA Accounting designation or in the process of completing designation
- Advanced Knowledge of Microsoft Office Excel and ability to manage large data sets
- General financial and accounting knowledge
- Effective communication skills (written, verbal and presentation skills) and ability to influence stakeholders
- Exceptional analytical and problem solving skills
- Strong time management skills with an ability to multi-task and prioritize deliverables
- “Change agent” with vision and execution expertise who can challenge the status quo

**Preferred Qualifications**:

- Telecom background with knowledge of Bell billing systems
- Bilingualism an asset (French and English)

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Management
**Job Status**:Regular - Full Time
**Position Level**:CP2
**Job Location**:Canada : Ontario : Mississauga
**Flexible work profile: Mobile**
**Application Deadline**:10/22/2021

Please note that you may be required to submit your current Performance Review rating to the hiring leader during the recruitment process.

Created: Canada, ON, Mississauga