Administrative Assistant Iii

4 days ago


London, Canada Western University Full time

**Classification & Regular Hours**: Hours per Week: 35 Salary Grade: Level M **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference. **About Us**: The Wellness and Well-being pillar aspires to provide readily accessible, high quality health and mental health care to enhance the physical and emotional health and wellbeing of the students and employees of Western University, thereby optimizing their potential for academic social and professional attainment. **Responsibilities**: The Administrative Assistant will provide support for a variety of administrative tasks, which support the smooth and effective operations of the Wellness and Well-being (Student Experience) pillar and Health and Wellness Services. The Administrative Assistant will serve as a resource and point of contact for internal and external stakeholders, providing reception and clerical duties for physicians, counsellors and nurses within the pillar. **Qualifications**: - Education: - 1 year Community College Medical Office Assistant Diploma **Experience**: - 1 year of experience providing customer service in a business office or health care setting - Experience with electronic medical records (e.g. Telus Practice Solutions Suite) preferred - Medical office experience preferred Knowledge, Skills & Abilities: - Familiarity with medical terminology - Verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience - Demonstrated ability take initiative, to work independently and follow through on work assignments - Competency to maintain confidentiality and treat sensitive information with discretion - Ability to establish rapport with people from diverse backgrounds - Demonstrated ability to understand and resolve external and internal partner issues - Ability to maintain a positive, outgoing attitude with genuine customer service orientation - Ability to follow formal business practices with high attention to detail - Ability to multi-task and maintain an organized and effective personal work environment - Ability to interact professionally with students, staff, faculty, and other members of the University community **Union Statement**: **Western Values Diversity**: **Please Note**: Effective September 7, 2021, all employees and visitors to campus are required to comply with Western's COVID-19 Vaccination Policy. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.



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