Quality Coordinator

1 week ago

St Marys, Canada Trouw Nutrition Full time

**KEY RESPONSIBILITIES**:
Specific responsibilities include, but are not limited to the following:

- Support the Regional QA Manager with the implementation and maintenance of Trouw Nutrition’s quality and HACCP programs.
- Execute in-house testing of all incoming ingredients, finished feeds, and pet food.
- Ensuring correct documentation, sample storage, and management of samples for analysis, so that products are released to production that meets full regulatory compliance with HACCP, Food Safety, and Food Defense standards for manufactured products and feed ingredients.
- Assist with compliance throughout the production process with the relevant SOPs and standards, in accordance with the organization guidelines.
- Interpret and comply with quality assurance standards.
- Manages storage, registration, and handling of samples for analysis
- Assist with customer complaint investigations.
- Assist in regional incident and complaint management processes, including identification and implementation of corrective actions.
- Promotes all aspects of Quality with all relevant departments.
- Supports the communication of quality programs and standards to the organization and may coordinate training in relevant areas.
- Assist with Quality Checks and Production documentation.
- Collaborate with various departments to implement continuous improvement processes.
- Perform additional tasks and responsibilities as assigned by the Regional QA Manager.

**PREFERRED HIRING CRITERIA**:

- Post-secondary education in an area of related study.
- 3+ years’ experience in the agriculture industry; feed industry; food industry; or manufacturing setting preferred.
- Familiarity with the tools, concepts, and methodologies of quality management.
- Current HACCP program certificate training preferred.
- Current FSSC ISO 22000 program certificate training preferred.
- Demonstrated ability to drive process improvement and be results-oriented.
- Excellent communication and interpersonal skills.
- Proactive, Organized, Strong facilitation, problem-solving, and teamwork skills.
- Computer proficiency with entire MS Office suite - proficiency in Excel.
- Ability to work with mínimal supervision.
- Creative problem-solving ability, and forward-thinking abilities.
- Must be able to climb multiple flights of stairs, climb ladders, and lift 55 lbs.

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