Content Writer Co-op

**All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**

**Location**:
500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9

**When you hire great people, great things can happen.**

PC Financial offers unprecedented value to Canadians through payment products. We’re a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

**Term Length: 4 months**
**Term Start: September 2, 2025**
**Term End: December 19, 2025**

**At PC Financial**, we believe the best experiences happen when people connect with content that feels human, helpful, and easy to understand.

You’ll support our content team by contributing to both in-product content (like FAQs, error messages, and tooltips) and marketing content (such as web pages and SEO copy). Your words will shape the user experience and reflect our brand’s voice.

**What You’ll Do**
- Collaborate with senior content designers to write and refine in-product content, including tooltips, error messages, and onboarding flows
- Conduct audits, identify audits and report findings and participate in brainstorming sessions to design the best content experiences
- Support marketing content creation, such as website copy, campaign pages, and SEO content, while maintaining a consistent tone of voice
- Join weekly design critiques to review work, provide feedback, and present your content for team input
- Help inform content strategy by participating in user testing and analyzing how users interact with and respond to content
- Ensure all content meets AODA Level A/AA accessibility standards

**What You’ll Bring**
- Currently enrolled in a college or university program related to content writing, UX writing, communications, marketing, or digital media.
- A portfolio/work samples that demonstrate strong writing ability, with examples of marketing and, UX content
- A collaborative mindset and openness to learning, incorporating feedback, and iterating on your work
- Experience with content management systems (CMS) and knowledge in design tools like FIGMA and MIRO
- Genuine curiosity about how users interact with language in digital products, and the desire to improve those experiences
- A strong sense of structure and attention to detail, with an understanding that small word choices make a big impact

**Additional Experience**
- Coursework or certifications in UX, Product content design, or SEO
- Exposure to design thinking, accessibility standards (AODA), or usability testing
- Fluency in French
- Knowledge of AI tools related content creation

**Number of Openings**:
1
- PC Financial recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our _organization. Accommodation_ is available upon request for applicants and colleagues with disabilities._

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

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