Information Technology
2 days ago
Work Term: Permanent
- Work Language: English
- Hours: 32 to 40 hours per week
- Education: College/CEGEP
- Experience: 1 to less than 7 months
- **Work setting**:
- Consulting firm
- ** Tasks**:
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- ** Supervision**:
- No supervision responsibility
- ** Computer and technology knowledge**:
- Android
- Mainframe
- iOS
- MAC
- Unix
- Device drivers
- Enterprise Applications Integration (EAI)
- Communication software
- Project management software
- Programming software
- Database software
- Computer-aided design (CAD)
- Python
- Quick Books
- SAP (FI/CO / HR / MM / OT SD)
- .NET
- C++
- Data analysis software
- JavaScript
- Oracle
- SharePoint
- TCP/IP
- PHP
- ** Security and safety**:
- Bondable
- ** Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
- ** Own tools/equipment**:
- Cellular phone
- ** Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Ability to multitask
- Time management
- ** Screening questions**:
- Are you currently legally able to work in Canada?
- ** Financial benefits**:
- As per collective agreement
-
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