Field Services Administrator 3

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Providing clean electricity to 4 million customers takes a diverse workforce and that’s where you come
in. We need your talent to help us build major projects to meet growing demand. To help our
customers find clean energy solutions for their homes and businesses and to be ready to respond
during storms and outages to keep our system reliable.

Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a
solution to climate change while safely providing clean, affordable electricity to our customers.

We offer a healthy work life balance, training opportunities and career progression. We're proud to be
ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we
build an even cleaner B.C.

**JOB DESCRIPTION**
**Duties**:

- Processes accounting, financial, vehicle use and other business performance documentation

such as: reconciling project or work management related reports; preparing cost control reports
and draft narratives on significant variances; and preparing various cost, project and/or work
performance and vehicle use tracking statements, reports and summaries; makes
recommendations to manager based on findings.
- May be required to participate in the planning, scheduling, coordination and organization of office

accommodations and moves of employees, arrange phone and office equipment relocations; may
be required to act as a liaison with contractors or others to initiate action for building facility issues
such as HVAC, building security systems, janitorial issues, etc.
- May be required to perform work leadership and coordination of lower level Field Service

Administrator and other staff.
- Investigates and resolves escalated problems and issues referred from lower level FSA and

other staff.
- Performs all of the same functions as the Field Services Administrator 1 and 2 jobs as required.
- Performs minor duties related to the above duties that do not affect the rating of the job.

**Qualifications**:
***
- Supervisory skills, office procedures, practices, routines, filing systems document processing,
- reception and telephone answering techniques and knowledge are typically acquired through
- graduation from High School plus completion of ‘Overview of Electrical Utility Operations’ and in
- house BC Hydro courses or equivalent in Supervisory skills, personal computer and related word- Passport Management, Design, Contract Requisition, Click Schedule, basic DAD, Power ON,
- Service link, Gateway Web, CCS, MS Projects, ISS/Work Management, Resources on Demand,- A minimum of 1 year of general clerical and administrative experience as a Field Services

Administrator 2 or 2 years equivalent experience in general clerical admin plus work order
- management, customer work management, dispatch, contract administration, materials issues
- management, time capture, billing/expenses, and business/financial performance reporting
- including demonstrated proficiency with PC operation.- Satisfactory performance on this job requires approximately 6 additional months to acquire the

knowledge and skills necessary to perform the full scope of the job.- Previous supervisory experience is an asset.
- Well developed oral, written and interpersonal communication and organization skills.

**ADDITIONAL INFORMATION**
***
**This position is affiliated with the Movement of United Professionals union (MoveUP/COPE).**
**We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation
to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we
invest in our system and prepare to meet the challenges of tomorrow.

Our values guide our work. Want to join us?

We are safe.
We are here for our customers.
We are one team.
We include everyone.
We act with integrity and respect.
We are forward thinking.

BC Hydro is an equal opportunity employer.

minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual
orientations and gender identities, and others with the skills and knowledge to productively
engage with diverse communities.

We are also happy to provide reasonable accommodations throughout the selection process and

All BC Hydro employees will be required to show proof of full Covid-19 vaccination.

Flexible work model role definitions
===========================
Our four role types identify the degree of flexibility an employee could have to work from home

based on the type of work they do. The flexibility for an individual job is up to the manager for
each position and the operational requirements. Employees also have the right to work full-time
from the office if they prefer. All of our roles require at least some in-person time.

IBEW/Field - No option to work from home
Resident - Works primarily (4+ days per week) in the office.
Hybrid - May be able to work from home up to 3 days per week.
Remote