Floor Security

Are you passionate about safety and guest experience? Looking for a place to put your skills to play making guests safe and special? **Hard Rock Casino Vancouver** is looking for personable, energetic and passionate individuals for the position of full-time **Security Officer**. Under the supervision of the Security Manager, you will be responsible for protecting patrons, team members, and assets to ensure the integrity of the gaming floor and company property by patrolling and monitoring the entire casino site, interior and exterior, controlling access to keys and restricted areas; and other duties as assigned. This position requires shift schedule flexibility.

**DUTIES & RESPONSIBILITIES**:

- Greet guests and control access to the Casino
- Monitor, document and report internal and external violations, unsafe conditions, potential hazards, suspicious persons or activities; prepares electronic statements via a non-gaming record keeping system
- Observe various transactions, slot drops, chip/hopper fills and transfers; escorts cash and cash equivalent movements; may assist in fills, credits, drops and key control
- Tag and report found property, transfers items to Lost and Found
- Conduct regular patrols of the facility interior and exterior as directed
- Perform identification checks and escort guests or employees as required
- Respond to emergency situations as requested; while minimizing casino liabilities
- May perform electronic surveillance of non-gaming facilities, including exterior and adjacent properties at some locations
- Refer disputes to the Security Supervisor
- Enroll guests in the Self-Exclusion program
- Ensure compliance with licensing laws, and other statutory regulations
- Perform other duties as assigned or directed

**QUALIFICATIONS**:

- Strong communication and public relations skills
- Second language an asset
- Previous experience or training in security an asset
- Ability to multi-task and prioritize
- Exceptional organizational, problem solving and conflict resolution capabilities
- Good knowledge of MS Office and Outlook
- Certification in Occupational First Aid Level 2 and WHMIS an asset
- Completion of Gaming Security Officer training an asset
- High school diploma required, post secondary education an asset
- Provides a Great Experience and Memory to all guests, both external and internal
- Live GCC’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, Citizenship
- The ability to successfully obtain a criminal record and credit check through the Gaming Policy and Enforcement Branch (GPEB)

**Job Types**: Full-time, Permanent

**Salary**: From $20.16 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Morning shift
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Coquitlam, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you over 19 years of age?
- Are you legally entitled to work in Canada?
- We operate 24/, what restrictions do you have in your availability?
- Are you comfortable working overnight shifts?
- Are you comfortable working weekends?
- The probationary wage for this position is $20.16 per hour, are you comfortable with this?
- Do you have a security license?
- Do you have Occupational First Aid level 2?
- Why do you want to join our security team?

Work Location: One location