Superintendent I

**Requisition ID**:37281

**Company**

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

**Main Purpose and Function**

As part of the Water Operations management team, the Superintendent I is responsible for optimizing efficiency, managing budgets, presenting metrics, developing process improvements, ensuring the needs of internal and external customers are met, and creating purpose and direction for their teams. This position is accountable for the schedule and budget of project and program work within their respective areas of responsibility. The Superintendent I is responsible for leading and developing front line unionized operations staff. The Superintendent I must manage their teams in a safe and responsible manner ensuring adherence and compliance to all regulatory obligations, safety procedures and branch policies. Reporting to a Superintendent II; the Superintendent I assigns Sub-foremen/Working Foremen, Operators and their crews the required work which they are to perform. The Superintendent I must communicate and collaborate with a range of staff within the branch, other branches, departments, and members of the public and businesses to ensure the branch workforce can effectively complete assignments.

**Specific Duties and Responsibilities**

Business Operations
- Reviews and develops annual plans, work priorities, schedules, and crew allocations to ensure resources and equipment are efficiently and effectively allocated and work outcomes are optimized
- Establishes work area process and workflows
- Ensures operational area activities are aligned to branch, Engineering and City strategic objectives
- Monitors budgets and maintains cost controls by analyzing and investigating variances, obtaining quotes and authorizing invoices
- Provides input with planning, reviewing and adhering to Operating and Capital Budget parameters depending on work area
- Creates, maintains, analyzes and makes recommendations using statistical branch data to support business and operational decisions
- Understands established branch metrics and assists in developing new metrics, as required, that can be used to manage and control business operations
- Develops, maintains and monitors services levels and resourcing plans for area(s) of responsibility
- Drives continuous improvement through an understanding of industry best practices with a focus on increasing efficiency, enhancing worker safety and engagement and improving quality of products and/or services
- Develops and maintains relationships with internal and external customers and liaises with City departments and partner branches (e.g. design and operating branches) to improve integration and ensure active collaboration

Supervision/Leadership/Engagement
- Models professional behavior expected of staff in work area; including collaboration, teamwork and respectful workplace behaviors
- Communicates branch objectives, requirements and rationale with staff, both orally and in writing
- Addresses employee and labour relations issues in a timely, fair, respectful and consistent manner using internal City resources, collective agreement provisions and City and Branch policies and programs
- Manages the performance development process for direct reports including following the City’s established annual process, documenting and tracking
- Participates in the recruitment and selection process for new hires
- Ensures appropriate onboarding and training of new employees, including safety orientations
- Identifies team development and training gaps and assists in developing and implementing training plans that include a balance of both technical and non-technical skills
- Leads branch initiatives, projects and/or programs employing standard Engineering project management principles
- Understands regulatory obligations and ensures compliance
- Must have the ability to clearly write reports, investigate and respond to issues of employee conduct and work place incidents
- Provides leadership within the branch and primarily to the direct working group; has understanding of respectful work place policy, inclusivity, racism, and a high level of personal awareness and emotional intelligence

Safety
- Promotes a culture of safety within workgroup
- Ensures that all work is being perfo