Customer Support Representative Ii

7 days ago

Regina, Canada Harvard Developments Corporation Full time

Harvard Developments is hiring a Customer Support Representative II in Regina to join its Harvard Service team in providing an exceptional customer service experience. Are you a highly motivated individual who understands the value of customer service? A confident, friendly, mature, and professional person is perfect for the position we are recruiting.
Harvard is a full-service real estate management company recognized for its reputation in leadership, flexibility, quality, and performance. We currently oversee 9.0 million square feet of office, retail, and industrial properties throughout Western Canada, with offices in Winnipeg, Regina, Calgary, and Edmonton.
**What you will bring to the job**:

- Exceptional Customer Service Skills: A proven ability to communicate effectively, build rapport, and resolve customer inquiries with a confident, friendly, and professional demeanor.
- Strong Administrative Capabilities: Skilled in managing data entry, electronic filing, and contact management systems with high accuracy and attention to detail.
- Problem-Solving Mindset: A proactive approach to addressing customer needs and resolving challenges efficiently, ensuring a seamless customer experience.
- Team Collaboration: A commitment to working collaboratively with team members to achieve service excellence and support organizational goals.
- Adaptability and Willingness to Learn: A quick learner who thrives in a dynamic environment, eager to embrace new challenges and contribute to the company’s success.

What’s in it for you?
- Monday to Friday, shifts from 7:00am-5:30 pm
- Competitive salary, incentive pay, health benefits, pension & group RRSP
- Scholarship program for children of employees
- Wellness Reimbursement and on-site fitness facility
- Comprehensive orientation, training and support
- Opportunities for continuing education and career advancement

Harvard provides employees with a challenging work environment encouraging professional growth, innovative thinking, and collaborative work. Our organization respects the principle of work-life balance and involvement in the community is encouraged.

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