Lumber and Building Materials Sales Person

3 days ago


Guelph, Canada JLs Home Hardware Full time

**JOB DESCRIPTION**:
The LBM (Lumber and Building Materials) Counter Salesperson is responsible for providing prompt, courteous, and efficient service to customers, advising them on appropriate merchandise and related items. They must be familiar with pricing, local building codes, types of building permits issued, and be able to prepare quotations. The LBM Salesperson must perform all assigned tasks with sufficient speed and accuracy to support store efficiency and a high level of customer service.

**DUTIES / RESPONSIBILITIES**:

- Determine customers’ needs by asking open-ended questions.
- Communicate product knowledge to the customer as appropriate.
- Communicate effectively and persuasively with employees, management, suppliers, and customers to obtain accurate information for pricing, estimates, quotations, etc.
- Process special orders for non-stock or out of stock items.
- Be familiar with and maintain up-to-date information on pricing.
- Be familiar with prices, practices, and policies of the company’s competitors.
- Help customers solve building problems.
- Keep up to date on practical knowledge of building materials and lumber products, including their uses, advantages, and disadvantages.
- Resolve customer complaints.
- Be familiar with current yard inventory and surplus items.
- Maintain professional confidentiality of all store and customer records.
- Work on additional duties and assignments as assigned by management.

**QUALIFICATIONS**:

- High School graduation or equivalent.
- Retail experience is an asset.
- Ability to work a flexible schedule including weekends, evenings, and holidays.
- Friendly and helpful attitude toward customers.
- Excellent communication skills.
- Willingness to learn.
- Willingness to continually develop professional skills and knowledge base.
- Ability to work co-operatively in a team atmosphere.

**BENEFITS OF JOINING JL’S TEAM**:

- Competitive wages.
- Benefits.
- Opportunities for advancement within the company.
- Teamwork and ongoing training.
- An inclusive and safe working environment.
- Exclusive employee discounts.

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$21.45 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Guelph, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Work Location: One location



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