Business Development Manager

**Wildwood Transport**, established in 1989, is a trusted leader in high-quality open deck transportation services across North America. For 35 years, we have built our reputation by delighting our customers with rapid response times, dependable service, proactive communication, and simple issue resolution. We call this our effortless transportation experience.

Our culture is defined by five Core Operating Principles that our team lives by every day - Earn the Right to Be Trusted, Thoroughly Communicate, Face the Brutal Facts, Collaborate with Tenacity, and Execute. Together we are working every day to become the premier open deck carrier in North America.

We are seeking a highly motivated and results driven **Business Development Manager (BDM)** to join our team. In this role, you will be responsible for expanding the customer base and driving revenue growth for our group of companies within Western Canada. This position must be based in Alberta. You will represent our premium-quality service to customers who often view their trucking solutions as commoditized. As a BDM, your challenge will be to persuade potential clients to choose our solution over their current provider, focusing on the value we deliver rather than just price. Success in this role requires strong communication skills, quick thinking, and the ability to negotiate effectively.

**Responsibilities**

**1. Business Development and Customer Acquisition**:

- Identify and thoroughly research potential leads, persistently engage decision-makers, and build genuine rapport to secure their time and attention.
- Master and articulate Wildwood’s value proposition tailored to diverse business needs.
- Convince clients to transition to Wildwood by emphasizing long-term benefits.
- Accurately maintain CRM records throughout the sales and onboarding process.
- Facilitate smooth transitions of new accounts to operational teams.

**2. Account Retention and Expansion**:

- Build and maintain strong relationships with clients to ensure loyalty, feedback and identify growth opportunities.
- Collaborate with internal teams to address account performance, resolve issues, and grow accounts.
- Monitor account activity to identify risks and strengthen ties with clients.
- Gather and relay competitive intelligence and customer feedback for continuous improvement.

**3. Margin Optimization**:

- Build strong partnerships with clients to ensure transparent communication and shared understanding of pricing strategies.
- Provide insights on transportation cost factors while highlighting the unique value Wildwood delivers to their operations.
- Collaborate on pricing solutions that balance customer satisfaction with long-term business success.
- Regularly evaluate market conditions to identify opportunities for mutual growth and profitability.

**Qualifications & Expertise**

**Required**:

- Bachelor’s degree or diploma in Business Administration, Marketing, or a related field.
- Proven track record in sales or business development (transport/logistics preferred)
- 5+ years experience within the transport, logistics, or related industry.
- Experience in negotiating deals and closing sales in a competitive environment.
- Ability to analyze market trends and customer data to develop effective strategies.
- Proficiency in Microsoft Office 365, CRM software and sales analytics tools.
- Understanding of North American transportation regulations, geography, and transit times.
- Willingness to travel within Canada for client meetings and industry events

**Preferred**:

- Experience in negotiating deals and closing sales in a competitive environment.
- Familiarity with financial concepts (e.g., revenue, margins, $/mile).
- Knowledge of open deck trailer regulations, cargo securement, and customer service processes.

**Why Join Wildwood Transport?**

At Wildwood, our people are our greatest asset. We offer:

- Competitive pay and performance bonuses.
- Comprehensive benefits, career development opportunities, and reimbursement programs.
- Supportive work culture rooted in respect, teamwork, and accountability.

**How to Apply**

If you’re a resilient, results-driven professional passionate about logistics and customer success, we encourage you submit your cover letter and resume.

Pay: $70,000.00-$90,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Are you familiar with the North American transportation regulations, geography, and transit times?
- Do you have experience in negotiating deals and closing sales in a competitive environment?

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Sales or Business Development: 5 years (required)
- Transport or Logistics: 5 years (required)

Willingness to travel:

- 25% (required)

Work Locatio