Front Desk Attendant

7 days ago

Fort McMurray, Canada Pomeroy Lodging LP Full time

**We are looking for a Front Desk Attendant to join our team**

As a Front Desk Agent, you are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. The Front Desk department is the front line of all guest services, operating 24 hours a day, 7 days a week, and 365 days a year.

**Pomeroy Perks**:

- Competitive wages and Health and Wellness benefit plan
- Paid on-the-job training with additional learning opportunities
- Growth and development opportunities, both personal and professional
- Personal days: 5 per year after 90 days of continued full-time employment
- Pomeroy Stay Travel Program

**Main Duties**:

- Anticipate guest needs, respond promptly, acknowledge all guests
- Adhere to all standard operating procedures and understand all department processes and policies
- Selling the hotel’s features and benefits over the phone and in person at the front desk, and securing the reservation (sale) is a daily activity requiring excellent product knowledge and advanced communication skills
- Seek to understand guest concerns in order to resolve all issues prior to the guest’s departure

**Skills/Requirements**:

- Previous experience an asset
- Post-Secondary education in a related field is an asset
- Computer savvy
- Proficient in English
- Attention to detail and pride in one’s work
- Advanced communication skills
- Confidence to endure periods of working alone
- The ability to withstand long periods of standing

**Working Conditions:
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.

**About Pomeroy Lodging***

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.

P

  • Front Desk Administrator

    1 week ago

    Fort McMurray, Canada Civeo Full time

    Civeo is a global workforce accommodation specialist that helps people maintain healthy, productive and connected lives while living and working away from home. Our unique approach focuses on guest wellbeing, operational efficiency, community building and a property development mindset - making us a leading provider of accommodation solutions. **Key...

  • Front Desk Clerk-Remote Lodge Fort McMurray, AB

    4 days ago

    Fort McMurray, Canada Aramark Full time

    Job DescriptionARAMARK Remote Workplace Services are hiring for Front Desk Clerk for a remote lodge near Fort McMurray, AB. The Front Desk Clerk is responsible for ensuring guest satisfaction by assisting with guest needs, booking reservations, act as a point of reference for guests who need information and resolving or escalating any guest concerns or...

  • Front Desk/housing Associate, Cnrl Horizon, Ab

    1 week ago

    Fort McMurray, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Front Desk Administrator

    6 days ago

    Fort McMurray, AB, Canada Accel Physical Therapy Ltd. Full time $45,000 - $75,000 per year

    We are seeking a motivated, hard working, organized front desk administrator to join our team. This is a full time position with a set schedule and hours at our Syncrude Sport & Wellness Center location. To start this position will be 40 hours/week including mornings and afternoons with hours between 8:00 am - 10:00 pm. This position is fast paced and...

  • Front Desk Agent

    2 weeks ago

    Fort Saskatchewan, Canada Comfort Inn & Suites Fort Saskatchewan Full time

    **Responsibilities**: - Respond to guest inquiries. - Greet guests and direct them to their destinations. - Answer phones and direct calls accordingly. - Manage reservations. - Calculate and record payments. - Perform basic math. - Explain hotel amenities and services. - Give directions to guests. Pay: $15.00-$16.00 per hour Expected hours: 32 - 44 per...

  • Front Desk Agent

    7 days ago

    Fort Saskatchewan, Canada Holiday Inn Express and Suites Full time

    Located at the city center of Fort Saskatchewan, this renowned Hotel is a fantastic opportunity for you to get started in the fast-growing hospitality industry! We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction. We are a passionate, and growing team, and are looking for energetic,...

  • Front Desk Agent

    3 days ago

    Fort Saskatchewan, Canada Holiday Inn Express and Suites Full time

    Located at the city center of Fort Saskatchewan, this renowned Hotel is a fantastic opportunity for you to get started in the fast-growing hospitality industry! We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction. We are a passionate, and growing team, and are looking for energetic,...

  • Front Desk Associate Weekend

    5 days ago

    Fort Erie, Canada Planet Fitness - Easy Mile Fitness Full time

    **Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF...

  • Front Desk Clerk

    2 weeks ago

    Fort Saskatchewan, Canada Southfort Inn Full time

    I. The Employee’s duties and responsibilities in the Position shall include, but are **not limited to**, the following: - Welcome guests and check them into their rooms. *Provide guests with information about the hotel and the local area. - Respond to guest inquiries and requests. - Handle guest payments and process credit card transactions. - Process...

  • Front Desk Agent Full-time

    3 days ago

    Fort St. John, Canada Pomeroy Lodging LP Full time

    **$18/hour** **Must be available to work weekends and graveyard shifts.** **We are looking for a Front Desk Agent to join our team!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive...