Program Coordinator of Housing and Housing Supports

Aboriginal Health & Wellness Centre of Winnipeg Inc. is currently seeking a qualified individual for the following position - Program Coordinator of Housing and Housing Supports. AHWC is an equal opportunity employer, preference will be given to those who self identify as First Nation, Metis, Inuit applicants.

Working under the direction of the Director of Housing and Housing Supports, the Program Coordinator of Housing and Housing utilizes a Trauma-informed, Housing First and Harm Reduction approach providing a broad spectrum of services to meet the needs of the program participants via direct and indirect contact.

As overseen by the Director of Housing and Housing Supports, the Programs Coordinator, in collaboration with the Team Lead, will implement strategies based on situational evaluations, needs assessments, and the formulation of remedial procedures to effectively meet the constituent’s needs and respectfully.

Under the direction of the Director of Housing and Housing Supports, the Programs Coordinator is responsible for assisting in the ongoing development and day-to-day management of the Housing and Housing Support programs.

The Program Coordinator will assist the Housing and Housing Support team in ensuring that housing support, advocacy, outreach, and community support services are delivered in a way that meets the needs of the constituents who are experiencing or at risk imminent risk of homelessness and may be experiencing multiple barriers to accessing needed services.

The Program Coordinator requires the ability and skills to work with constituents who may be oppositional and/or volatile while maintaining composure and behaving professionally and in a dignified manner.

In collaboration with the Director of Housing and Housing Supports, the Program Coordinator of Housing and Housing will ensure that all activities are undertaken in a manner that is consistent with and complementary to the Vision Statement, the Principles and Values, and the policies and procedures of the Aboriginal Health & Wellness Centre.

Program and Service Supports:

- In collaboration with the Director of Housing and Housing Supports and Team Lead support staff to adhere to Housing First and Harm Reduction philosophy/ principles
- Collaborating with the Director of Housing and Housing Supports and Team Lead to provide leadership and guidance to staff on clinical issues and record confidential information as required (PHIA, FIPPA).
- In collaboration with the Director of Housing and Housing Supports, share responsibility for overseeing the day-to-day activities to support and address the housing needs of constituents.

**Staff Supports**:

- In collaboration with the Director of Housing and Housing Supports supervise frontline staff by articulating expectations, displaying model behaviour, maintaining open lines of communication and being clear about roles and relationships.
- In collaboration of the Director of Housing and Housings Supports ensure that all staff members work in a way that demonstrates an understanding and commitment to the rights of participants being served
- In collaboration with the Director of Housing and Housing Supports and Team Lead support staff in providing outreach, diversion, advocacy, and other needed services for constituents in any environment including: the streets, shelters, prisons, hospitals, apartments, office, etc.
- Provide staff with feedback and constructive criticism, when required

**Team Environment**:

- Maintains and supports respectful working relationships with colleagues, staff of Housing and Housing Support programs, auxiliary service providers, community agencies, etc.
- Work towards creating and supporting a positive working environment
- Follows through on team-related goals such as special events, facilitating networking meetings, etc.
- Communicate consistently and respectfully by sharing knowledge, experience, and information to strengthen the team
- Be accountable for self and team actions.
- Actively support and contribute to the efforts of other team members.
- Collaborate with team members by encouraging participation and listening to others' ideas/ opinions
- Acknowledge the skills, experiences, knowledge, creativity, and contributions of other Team members
- Be open to constructive feedback.

**Intake**:

- Follow the process set out by Coordinated Access (Naamooskakowin) through End Homelessness Winnipeg to support the intake of constituents into the programs.
- In collaboration with Team Lead, ensure that constituents accepted into the program meet the identified criteria of all Housing First and Non-Housing First supports set out by the programs.
- In collaboration with the Team Lead, is responsible for the intake into the AHWC programs and participates in the warm handoff (WHO) of constituents from Coordinated Access into the programs.
- Support the intake and assessment process for the Stepping Forward Auxiliary program.
- Meets with participants