Wellness Studio Sales and Experience Manager

2 weeks ago

Aurora, Canada Stretchlab AuroraNewmarket Full time

**Wellness Studio Sales & Experience Manager**

**Location**: Aurora, Ontario

**Compensation**: $50,000 Base Salary + Uncapped Commission & Performance Bonuses

**Lead a Premium Wellness Experience**

StretchLab Aurora Newmarket is redefining what it means to deliver a **premium, high-touch wellness service**. As part of the global leader in assisted stretching (backed by Xponential Fitness), we specialize in one-on-one, personalized experiences that cater to a clientele with high expectations and discerning tastes who have chosen to invest in their health and wellness.

We’re looking for a **Studio Sales & Experience Manager** who understands how to sell and deliver **premium experiences**—someone with the mindset of high-end hospitality, the drive of a top performer, and the passion to build a thriving, engaged community.

**About the Role**

As the Studio Sales & Experience Manager, you’ll be responsible for:

- **Driving Membership Growth**: Lead local marketing efforts, manage the full sales pipeline, and consistently exceed sales goals.
- **Delivering a Luxury Client Experience**: Ensure every guest feels valued, welcomed, and cared for from the first interaction onward.
- **Building & Leading a Team**: Recruit, train, and inspire a front desk sales team that mirrors our premium service culture.
- **Managing Studio Operations**: Oversee scheduling, studio flow, cleanliness, and presentation—all to the highest standard.
- **Engaging the Community**: Foster member retention through VIP events, referral programs, and relationship-driven strategies.

This role is **equal parts sales leader, hospitality expert, and community builder**—perfect for someone who thrives on making clients feel seen, valued, and invested in their wellness journey.

**What We’re Looking For**
- **Experience in Premium Sales & Service**: Minimum 2+ years in boutique fitness, luxury hospitality, high-end retail, private clubs, or spa/wellness.
- **Proven Sales Ability**: A strong closer with a track record of selling premium memberships, packages, or services.
- **Luxury Service Mindset**: You anticipate client needs, create memorable touchpoints, and deliver a five-star experience every time.
- **Leadership & Coaching Skills**: Comfortable managing a sales team, holding people accountable, and building a positive studio culture.
- **Community Builder**: Skilled in creating engagement strategies that keep members connected—online and in person.
- **Organized & Business-Minded**: Able to track KPIs, manage studio operations, and balance big-picture goals with daily execution.

**Why Join StretchLab Aurora Newmarket?**
- **Competitive Base + Uncapped Commission** (realistic OTE: $65k+)
- **Be Part of a Premium Wellness Brand** that attracts a discerning clientele.
- **Founding Leadership Role** in a new studio—opportunity to shape culture and impact growth.
- **Career Growth** within Xponential Fitness, the world’s largest boutique fitness franchisor.
- **Wellness Perks** including a complimentary StretchLab membership.
- **Beautiful Studio Environment** designed to elevate both client and team experience.

**How to Apply**

If you are passionate about selling **premium experiences**, thrive in high-performance environments, and know how to delight clients with exceptional service—we want to meet you.

Pay: From $50,000.00 per year

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
- Profit sharing
- Store discount

**Language**:

- French (preferred)

Work Location: In person

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