Bilingual Application Systems Trainer

2 weeks ago

North York, Canada Lifemark Health Group Full time

Bilingual Application Systems Trainer (Full-Time, Permanent)

Location This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote).

Office Locations:
Summary:
Your Key Accountabilities
- Create and adapt source training materials for e-learning delivery using a Learning Management System (LMS) platform (Cornerstone Learn an asset)
- Collaborate with SMEs to plan, develop, and source new training and development programs according to the organization's needs
- Manage the roll-out of approved training and development programs, including the design and implementation of online training
- Design interactive, engaging and effective instructional materials to be used in a web-based format
- Efficiently convert complex information into comprehensive e-learning training modules
- Assist in the implementation and adoption of new technologies by providing training and support to end-users
- Work closely with Business Systems Analyst’s (BSA) to develop and implement test plans to verify functionality and operational processes
- Work closely with Product Manager to ensure effective planning for training and scheduled release needs
- Provide administration support for the learning management system, such as account setup, uploading modules, testing/QA and create learning campaigns in coordination with Coaches
- Ensure the employee experience meets the training goals, collect feedback for ongoing improvement and assess the impact of learning by developing evaluation strategies.

Your Tech Skills & Qualifications
- Post-secondary in graphic marketing, communication, business, human resources, or adult education
- Experience working with Learning Management Systems, particularly Cornerstone Learn
- Experience working in e-Learning design and technology, particularly Articulate Storyline 360 software or similar program
- Minimum 3 years’ experience in training, including sound knowledge of adult learning principles, creating accessible content, instructional design, facilitation and methods of evaluation, script development and recording. Healthcare experience is an asset
- Experience running live webinars, particularly with Microsoft Teams and Zoom
- Excellent verbal and written communication skills in English (required) and French (an asset)
- Demonstrated ability to facilitate and lead virtual communication
- Experience managing multiple training projects from start to finish, managing priorities, engaging SMEs and stakeholders in a timely manner
- Demonstrated ability to self-direct, maintain high levels of organization, and possess a keen eye for detail
- Well-developed interpersonal skills as a professional and an enthusiastic team player Our Perks You will be issued a company laptop, headset and a home office monitor, keyboard and mouse.

After your successful probation period, you will:

- Have access to a yearly education re-imbursement fund
- Receive 30% discount from Shopper Drug Mart purchases
- Contribute to an Employee Stock Ownership Plan (ESOP) with employer matching percentage
- Have paid vacation days as well as wellness days
- Have a choice to enroll in our Health & Dental Flex Life Benefits (or in lieu contribute to your RRSPs)
- Access to employee assistance program

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