IT Desktop Support Officer

6 days ago

Halifax, Canada Axiom Technologies Full time

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

**IT Skills and Experience**
- Desired Experience:

- Computer OS/Peripherals troubleshooting
- Handling Different PC Operating Systems ( Windows 7/8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

**Who You Are**
- Reliable transportation
- Flexible schedule and commitment to work on demand when required
- Resilient and able to face and resolve conflicts.
- The ability to communicate effectively in both oral and written form with clients and end-users is compulsory.
- Customer-oriented and cool-tempered.
- Works well under pressure.Pro-active/Self-starter.Team player.

**Personal Attributes**:

- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well-organized and extremely detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information

In-depth knowledge of:

- Windows OS (e.g. XP, Vista, Windows 7, 10)
- PC/Laptop hardware
- PC/Laptop peripherals, including printers
- Mobile devices

Basic knowledge of:

- Active Directory
- Exchange
- Apple OS
- SCCM

**IT Qualifications**

At least one of the following:

- PC/Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification

**Experience in a similar role**
- 2+ years of relevant experience.
- Ready to travel 10-20 Miles as per the requirement

**Perk & Benefits**
- Flexible Work Arrangement (Rostering System)
- Experience an array of different IT projects/work cases
- Be your Own Boss (Take IT requests/work cases of your own choosing)

**What next?

  • Entry Level Desktop Support

    6 days ago

    Halifax, Nova Scotia, Canada CSI Consulting Full time $40,000 - $60,000 per year

    Company Description All across Canada, throughout North and South America, Europe, and even as far as India, we at CSI help organizations like yours find solutions to complex information technology and business management problems. For close to 20 years, the CSI Group has provided a full range of custom IT services that are simply best-of-class. We've...

  • Desktop Support Analyst

    2 weeks ago

    Halifax, Canada Progression3 Full time

    On behalf of our client in Halifax, Progression3 is in search of a Desktop Support Analyst for a contract-to-permanent role. **Primary Responsibilities**: - Monitor computer hardware performance and diagnosing problems Upgrade computers through the addition of new hardware, such as additional RAM or a new disk drive - Replace worn or defective parts and...

  • Onsite Desktop Support

    2 days ago

    Halifax, Nova Scotia, Canada Randstad Digital Full time

    Job DescriptionProject:Deploy new tech devices (laptops and tablets)If you meet the below qualifications please feel free to send your up to date CV directly to:ANDY..COM*** Due to volumes - only those qualified will be contacted.QUALIFICATIONS:Technical university degree or diploma from a recognized educational institution1-3 years experience installing,...

  • Desktop Support Engineer

    3 weeks ago

    Halifax, Canada Axiom Technologies Full time

    Overview Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the...

  • Desktop Support Technician I

    3 days ago

    Halifax, Canada Eastlink Full time

    Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced...

  • Desktop Support Engineer

    4 weeks ago

    Halifax, Canada Axiom Technologies Full time

    A global IT services provider in Halifax is seeking a skilled IT Support Specialist to assist end-users with desktop computing. Responsibilities include troubleshooting, providing excellent customer service, and maintaining hardware and software. Ideal candidates will have relevant certifications, at least 2 years of experience, and strong communication...

  • Desktop Investigator

    2 weeks ago

    Halifax, Canada Xpera Risk Mitigation and Investigation LP Full time

    Company: Xpera Risk Mitigation and Investigation LP Desktop Investigator - Part-time (Halifax, Nova Scotia, Canada) The Desktop Investigator position will involve the completion of assignments while gathering purposeful evidence/information in coordination with achieving client and management goals, while doing so in compliance with the company’s...

  • Linux Desktop

    1 week ago

    Montreal, Toronto, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Canonical Full time

    Join to apply for the Linux Desktop & Devices Support Engineer role at Canonical1 day ago Be among the first 25 applicantsJoin to apply for the Linux Desktop & Devices Support Engineer role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very...

  • Linux Desktop

    4 weeks ago

    Laval, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Southwestern Ontario, R, Canada Canonical Full time

    Join to apply for the Linux Desktop & Devices Support Engineer role at Canonical2 days ago Be among the first 25 applicantsJoin to apply for the Linux Desktop & Devices Support Engineer role at CanonicalCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very...

  • Linux Desktop

    1 week ago

    Vancouver, Toronto, Montreal, Calgary, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Canonical Full time

    Join to apply for the Linux Desktop & Devices Support Engineer role at Canonical2 days ago Be among the first 25 applicantsJoin to apply for the Linux Desktop & Devices Support Engineer role at CanonicalGet AI-powered advice on this job and more exclusive features.Canonical is a leading provider of open source software and operating systems to the global...