Medical Office Assistant
1 week ago
Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm appointments, managing the office calendar efficiently
- Answer phone calls, respond to inquiries, and provide information to patients
- Maintain patient records and update electronic medical records (EMR) accurately
- Assist with insurance verification and billing processes
- Coordinate referrals to specialists and follow-up appointments as needed
- Prepare treatment rooms for patient visits, ensuring cleanliness and organization
- Assist the dentist or healthcare provider during procedures as requested
- Perform administrative tasks such as filing, faxing, and scanning documents
Qualifications:
- Previous experience in a medical or dental office setting preferred
- Proficient in medical terminology and understanding of dental procedures
- Familiarity with dental software systems such as Dentrix or Epic is a plus
- Strong administrative skills with attention to detail and accuracy
- Excellent communication and interpersonal skills to interact with patients and staff
- Ability to multitask in a fast-paced environment while maintaining professionalism
- Knowledge of phone systems and ability to handle high call volumes
Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: $16.75-$21.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Company pension
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Langley, BC V2Y 2B9: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- receptionist: 1 year (preferred)
Work Location: In person
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