Front End Department Manager

19 hours ago

Calgary, Canada No Frills Full time

Location:
105 Carrington Plaza, Calgary, Alberta, T3P 1K8

We have opportunities for hard working, energetic and reliable people just like you.

**Responsibilities**:

- Perform customer service and cashier functions
- Manage all direct reports
- Oversee the efficient running of the cash office (i.e. pick ups, deposits, cash losses etc)
- Analyze reports to identify problems and determine appropriate solutions as needed (productivity reports, override reports, journal logs and cash tray discrepancies)
- Ensure price integrity by assisting in time file data management, price changes and scan log procedures
- Perform store administration functions (i.e. weekly accounting, invoice payment & reconciliation, bank statements and GL inquires)
- Process payroll to ensure employees are paid accurately and on-time
- Maintain and manage benefit and pension administration
- Manage potential loss through buggy management, test orders, refund/override minimization etc.
- Coordination of cashier activities on a daily basis; act as a resource for cashiers; referring complex issues to management; provide input into the performance management process
- Any other duties that may be required to ensure courteous friendly service, competitively priced products and a store that meets and maintains the hygiene

**Requirements**:

- Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
- Demonstrated commitment to superior customer service
- Strong technical knowledge of all front end operations
- Problem solving skills including responding to customer complaints and inquires
- Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)
- Strong communication skills including verbal, written and active listening

How You’ll Succeed:
At No Frills, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

Employment Type:
Full time

Type of Role:
Regular

No Frills recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

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