Mobility and Oxygen Funding Coordinator

2 weeks ago

Gloucester, Canada Ontario Medical Supply Full time

**Job Title**:Mobility, Oxygen & Funding Coordinator
**Location**:OMS Algoma - Ottawa, ON
**Reports to**:Customer Care Supervisor
**Type**:Full-Time, Permanent
**Salary**:Hourly, commensurate with experience

**Benefits**:Yes, Comprehensive benefits package including health and dental insurance, disability & life insurance as well as opportunity to participate in a group registered savings plans

**Key Responsibilities**
- Act as liaison between sales, funding agencies (government and charitable organizations) and prescribing agents to ensure completeness and accuracy of documentation
- Quality Control of documentation to be submitted to various funding organizations for approval
- Process third party billings (various payers)
- Maintain proper and accurate documentation for third party billing purposes and ensure client file completion
- Address the matter of overdue account balances, organize call schedule, arrange payment plans
- Validate client / funding agencies payments are accurate and applied
- Create / maintain client contacts and customer cards and validate information with customers as required
- Generate various reporting for internal sales and service team
- Process change of billings and ensuring correct organization/clients amounts
- Maintain tracking documentation and reporting data to Sales and AR / Billing departments
- Prepare quotes as required for equipment under a funded program
- Provide assistance in ensuring rental/loaner equipment is returned, ensure proper documentation and follow up is followed on a timely manner
- Identify and action opportunities to improve client service

**Qualifications**
- Completion of Post
- Secondary Education in an Administrative or related field of study
- Minimum 3 years’ experience with administrative procedures and office duties
- Minimum 3 years’ experience with billing and accounts receivables
- Proficient with Microsoft Office - including Excel, Word and Outlook
- Proficient with ERP systems, GP or Pronto preferred
- Strong interpersonal and communication skills, both verbally and in writing, Bilingual (French/English) considered an asset
- Strong initiative and ability to work proficiently in a team environment as well as independently
- Ability to time manage, remain organized and prioritize work
- Process oriented, keen attention to detail and strong analytical skills
- Enthusiastic and dependable and action oriented, with keen willingness to learn and improve on existing skill-set
- Commitment to deliver excellent internal and external customer service

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Benefits**:

- Casual dress
- Company events
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Work Location: One location

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