Student Advisor

**Department** Faculty of Education - Deans Office

**Salary range** $51,821.52 to $70,382.74

**Hours per week** 35

**Grade** 8

**Posted date** May 13, 2025

**Closing date** May 20, 2025

**Position Type** Full Time - Operating Funded

**Description**:
This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package.

**Location -** This role is in-person at North Campus, Edmonton.

**Working at the University of Alberta**
- The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community._

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people — from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. **Learn more**.**

**Working for the**Faculty of Education**

As part of the University of Alberta’s College of Social Sciences and Humanities, the Faculty of Education is home to award-winning teachers, internationally recognized researchers, educational innovators, and community leaders. When you join the Faculty of Education, you are joining one of the world’s top faculties of education, consistently ranked among the top four faculties of education in Canada and top 100 in the world. At heart, we are a supportive, welcoming academic community of highly engaged, socially conscious, diverse scholars, students, and staff. Our work impacts K-12 students, their families, communities, and partners in education and other professions. We advance the careers of future researchers, teachers, professionals, and policy makers as active and contributing citizens.

**Position**

Student Advisors perform a wide variety of student services duties in support of the undergraduate degree programs and provide student advising to both undergraduate applicants and current students. Student Advisor positions involve specialized roles and situational leadership duties, and within each position, Student Advisors participate in situational leadership.

**Duties**
- Advises continuing students about university and faculty policies and procedures to provide accurate information to assist in making academic decisions such as course selection, registration, course withdrawals, deferred exams, grades, academic standing, and convocation.
- Ensures that appropriate support for undergraduate course registration into education courses is provided to students which includes manually registering students into restricted enrolment courses and individual study courses. Assisting students when experiencing registration difficulties.
- Resolves student issues using interpretive judgment of university and faculty regulations in standard and non-standard situations.
- Coaches students to identify problems and possible strategies and resources; advises students on larger life issues, and refers to appropriate resources when necessary, including academic success and personal issues such as health, isolation, financial stress, career planning, etc.
- Collaborates with unit and university staff to promote student success, with a focus on the advising and support services available to students struggling to achieve success.
- Assesses situations and identifies at-risk students, referring students with severe personal difficulties to the appropriate agencies and services on campus.
- Documents all student interactions and success plans, and reconnects with the student when necessary to monitor success.
- Ensures that policies and procedures are applied with the care in the management and accessing of student files and records in adherence with FOIP.
- Promotes undergraduate degree programs through recruitment activities (i.e. Open House) and student orientation programs (i.e. Faculty Welcome Events and Registration Events).
- Contributes to the overall effective operation of the Education Student Services office and interacts in a manner that positively contributes to a cooperative office atmosphere.
- Prepares and presents information and statistics on admissions.
- Evaluates transfer courses for program fit for coursework from transfer colleges, other Canadian Universities and Foreign institutions.
- Responds to inquiries from partner institutions and applicants regarding admission requirements, transfer credit, admission procedures, and admission decisions.
- Advises and clarifies the admission processes and Faculty’s Undergraduate programming to new staff.
- Supports the Faculty’s En