Multi-disciplinary Clinic Manager

2 weeks ago

Woodbridge, Canada Spinal Solution Full time

**MUST HAVE PREVIOUS PHYSIOTHERAPY CLINIC ADMIN EXPERIENCE**

Spinal Solution is seeking a full-time Clinic Manager & Lead Administrator to be part of our Vaughan team. Seeking a **high energy**individual with a **MUST HAVE**background working in a multi-disciplinary clinic. We are looking for someone with exceptional customer service and communication that can facilitate growth within our clinic and manage day to day duties. A background in Kinesiology & Physiotherapy is an asset

**Be available 40 hours a week - flexible scheduling most days and Saturday mornings.**
- Maintains patient accounts by maintaining, updating and recording personal and financial information.
- Work well in a team environment and individually; excellent interpersonal skills
- Maintain cleanliness and sanitization of the reception area and examination rooms; escort patients to treatment rooms; flexible to assist in all areas within the clinic
- Procurement of supplies and replenishing supplies.
- As well as other basic administrative tasks

**Skills**:

- Mature, reliable and trustworthy, well-groomed
- Outstanding communication skills, excellent command of the English language (written and oral); excellent phone demeanor
- Be self-motivated, detail-oriented, enthusiastic, have a positive attitude and be completely dependable and punctual
- Exceptional customer service skills; warm, friendly personality, energetic, enthusiastic, polite, tactful; pleasant and professional demeanor
- Strong multi-tasking skills and quick learner of computer skills and scheduling systems; excellent organizational skills
- Ability to maintain patient confidentiality; must be discrete
- Ability to work well under pressure and complete high-quality work in accordance to clinic standards
- Be comfortable performing financial transactions; taking payments for services and products
- Facilitate weekly and monthly team meetings and 1 on 1 strategy planning with therapists
- Ensuring effective implementation and development of clinic and corporate standard operating procedures
- Maintaining a strong presence in the clinic, mentor and develop potential leaders within the team for the benefit of future growth of the organization.

**Experience**:

- Strong computer skills, experience with **EMR (Universal or Jane App)**, basic knowledge of Microsoft Office
- Experience in Direct billing software - Telus Health eClaims etc.
- Must have previous knowledge and experience within a multi-disciplinary clinic
- Knowledge of standard physiotherapy, chiropractic and massage terminology.
- Excellent knowledge of health care and office practices, procedures and standards preferred
- **EXCELLENT** phone and communication experience in a multi-disciplinary clinic.

Bonus / Commission Structure:

- Additional bonus will be provided on top of a salary of up to 5% if monthly revenue quotas are reached.

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Expected start date: 2025-02-01

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