Education Administrative Assistant

**Job Overview**

Wise House Education is an educational consulting firm and tutoring center based in Vancouver, British Columbia. We are well-designed and customized comprehensive plan with high-quality services. We have a solid administration team fluent in both English and Mandarin, who stays in close contact with each family providing timely feedback.

We help students prepare for tests and exams; whether if it is IB/AP Exams, SSAT, SAT, IELTS, SCAT, or GRE. We offer group classes and one-on-one individual classes.

As our team continuously grows and strives for excellence, we are now hiring a **Education Administrative Assistant** who is dedicated, thoughtful, and responsible. If you believe you would be a great fit, welcome to apply

**Main Responsibilities**
**Client Service & Communication**
- Serve as the first point of contact for parents and students with a polite and professional manner
- Communicate regularly with families in both English and Mandarin, providing timely updates on student progress
- Coordinate communication among students, teachers, and parents to improve overall satisfaction

**Course Coordination & Student Management**
- Create and maintain accurate student records, including attendance, progress, and feedback
- Support course scheduling, teacher coordination, and adjustments to class times when necessary
- Assist with invoicing and payment tracking to ensure smooth course operations

**Academic Planning & Exam Guidance**
- Support K-12 students in developing personalized academic plans aligned with the BC curriculum, IB, and AP frameworks
- Provide registration and preparation guidance for standardized tests such as SSAT and SAT
- Monitor academic progress and adjust learning strategies and goals as needed

**University & Graduate School Admissions Consulting**
- Help students organize and refine their extracurricular and academic background for platforms like the Common App
- Stay updated on admissions trends and provide professional insights and success strategies

**Marketing & Content Support**
- Assist in drafting content for platforms such as WeChat Official Account, Instagram, and others
- Contribute to marketing materials and graphic content (e.g., Canva posters)
- Help maintain up-to-date program information on the company website

**Administrative & Documentation Support**
- Support internal meeting scheduling and administrative coordination
- Translate, organize, and archive documents as needed
- Assist with other education-related projects or ad hoc tasks assigned by the leadership team

**Qualifications**:

- Bachelor’s Degree in related fields
- 1+ year experience in an administrative or related role**:

- Fluent in English and Mandarin**_
- Strong writing and communication skills
- Superior time management and organizational skills with the ability to meet deadlines
- Strong adaptability to work independently and within a team
- Proficient with Microsoft Word; experience with Excel and PowerPoint would be an asset
- Previous experience in education industry would be an asset
- Passion and knowledge in education industry would be a bonus

**Working Hours & Benefits**
- Working Schedule**:Monday to Friday, 9:00 AM - 5:00 PM**:

- **Statutory holidays off** in accordance with the BC provincial calendar
- **Annual paid leave** provided

**Expected Start Date**:As soon as possible

**Job Types**: Full-time, Permanent

Pay: $42,000.00-$55,000.00 per year

**Benefits**:

- Company events
- Dental care
- Life insurance
- On-site parking
- Vision care

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Administrative Assistant: 1 year (preferred)

**Language**:

- English (required)
- Mandarin (required)

Work Location: In person